IT Business Systems Analyst I

Position Title IT Business Systems Analyst I Working Location (City, State) Boone, NC Faculty Rank Provide Rank Position Number 063851 Department Registrar - 240200 Description of University

Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Position Summary Information

Minimum Qualifications

Graduation from a four-year college or university with a degree in computer science, information technology or related area and one year in the information technology field related to the position's role.

License/Certification Required

N/A

Preferred Qualifications Essential Duties and Responsibilities

This Business Systems Analyst position will serve as the document imaging system administrator, and coordinate system upgrades and oversee new imaging initiatives with the university. In this role, this position will identify more efficient methods of data sharing and improve business practices.

This position will coordinate Banner training, analyze security requests, and serve as the liaison to ITS to ensure appropriate access is granted. This position will create security classes with appropriate objects and authorize access based on user role and supervisor approval. This position is responsible for analyzing security reports on a daily basis to ensure access is maintained or deleted based on employment changes.

Using WebFocus, a report development tool, the Business Systems Analyst will develop on-demand reports for fifty departments, nine college offices, administrative offices and external agencies.

As a Business Systems Analyst, this position will provide hardware and software support to the Enrollment Management division and assist users with printing, networking, email and other technology-related issues.

This position will provide technical support with implementing university initiatives and special projects. When serving on implementation teams, this position will recognize the university's diverse population and strive to meet the needs of all members.

This is analytical work in providing consultation, support, and/or training to end-users of computer or other technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires a broad understanding of a variety of technologies to effectively support end-users.

These employees are not usually involved in application development or network design; but may participate in system integration and network analysis activities. This work requires particularly strong communication skills, an ability to effectively interact with a broad range of end-users and an ability to use a variety of technical resources for providing this support.

Employees at this level may provide routine and non-routine support for a broad range of technologies, or may provide in-depth support for a more narrowly-defined area of technology. These employees may be responsible for oversight of programs or projects.

Type of Position Full Time Position Staff/Non-Faculty Staff/Non-Faculty Appointment Type 1.0 Work Schedule/Hours Mon- Fri, 8:00-5:00 and nights and weekends as need to meet deadlines and attend meetings and conferences Number of Hours Per Week 40 Number of Months Per Year 12 Mandatory Staff No Suggested Salary Range $66,000-$72,000 Physical Demands of Position

Typical physical demands of a professional position within the university office area. All duties are to be performed with or without reasonable accommodation.

Posting Details Information

Posting Date 05/07/2024 Closing Date Open Until Filled Yes Evaluation of Applications Begins 05/07/2024 Proposed Date of Hire Special Instructions to Applicants

Please attach the following documents:

• Resume

• Cover letter

• List of 3 professional references with contact information

Search Chair Name Ethel Hayes Search Chair Email hayesec@appstate.edu Quick Link https://appstate.peopleadmin.com/postings/45917 Posting Number 201501429P