IT Business Lead Analyst, VP (Hybrid)

The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. This role will support Retail bank account opening team to customize and onboard third party vendors' products for customer identity verification. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders

• Manage multiple work stream and applications across geographies for Credit Initiation and Onboarding

• Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives

• Develop communication to guide, influence and convince others, including colleagues in other areas and third party vendors

• Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources

• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience in business analysis or systems analysis

• Demonstrated expertise in presenting and using planning tools

• Familiarity with Java, microservices, SDLC, production management, vendor evaluation, Credit Initiation and Onboarding

• Ability to effectively partner across the organization with business counterparts and manage relationship with vendors

• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

• Proven diplomatic and analytical skills

• Experience in financial services highly desirable

Development Value:

• Opportunity to learn different Citi organizations and the work across multiple platforms to improve and grow Citigroup

• Work within a dynamic business environment going through digital transformation using cutting edge technologies such as AI/ML for customer verification.

• Partner with world class professionals to establish and enhance technology needs of a growing business

• Opportunity to broaden understanding of Technology/Operations/Product functions.

Education:

• Bachelor's degree/University degree or equivalent experience

• Master's degree preferred

Job Family Group:

Technology

Job Family:

Business Analysis / Client Services

Time Type:

Full time

Primary Location:

Irving Texas United States

Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Jul 08, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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