IT Business And Data Analyst (Information Technology Analyst 3 (40 Hour)) - #240605-7605Fr-001

Introduction

The State of Connecticut, Department of Transportation (DOT) invites experienced individuals to apply for the position of IT Business and Data Analyst (Information Technology Analyst 3) within the Office of the Commissioner - Division of Technology Services.

WE CAN OFFER YOU

• Visit our new State Employee Benefits Overview page!

• Work for a Forbes top company: 'Forbes' State of Connecticut Ranked One of the Best Employers of 2023 - State of CT Receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule.

• Professional growth and development opportunities.

• A healthy work/life balance to all employees.

• Join an award winning agency! CTDOT was recently awarded the Employer of the Year award by the Connecticut Society of Civil Engineers (CSCE) and named the Women's Transportation Seminar (WTS) CT Employer of the Year for 2024!

POSITION HIGHLIGHTS

• First Shift

• Full Time, 40 hours per week.

• Monday through Friday.

• Location: DOT Headquarters in Newington.

• This position is eligible to apply for telework after successful completion of the working test period, and thereafter, in accordance with the Telework Policy. The Policy can be found here. Employees in their initial working test period must work on site.

THE ROLE

IT projects management duties include but not limited to:

• Working with the stakeholders, identify project goals and develop the project scope.

• Lead the technical project team.

• Plan and document project tasks.

• Manage project resources.

• Ensure deliverables are delivered on-time.

• Identify, communicate potential risks with stakeholders and develop a risk management plan.

• Convene internal users and leadership partners to coordinate and share business requirements, solutions, project activities and anticipated outcomes on a scheduled basis.

Data management and data analysis duties include but not limited to:

• Gather, process, and create data from multiple data sources and maintain databases.

• In conjunction with stakeholders, review the accuracy of data input and output.

• Ensure data can be use by multiple business units eliminating potential data silos.

System programming duties include but not limited to:

• Design and oversees software platforms on virtual environment on-prem or in the cloud.

• Install, test, and maintain software systems.

• Create data consumption applications for end users using programming language and data visualization tools.

ABOUT US

As one of Connecticut's largest State agencies, DOT employs approximately 3,000 individuals statewide in five distinct bureaus. It is our mission to provide a safe, accessible and efficient multimodal transportation network that improves the quality of life and promotes economic vitality for the State and the region. We have a significant transportation infrastructure system that is essential to maintaining mobility for Connecticut residents and businesses and supporting economic and community development while preserving environmental and cultural resources. The Department of Transportation is committed to cultivating a diverse staff that is representative of the communities we serve. Applications from individuals having diverse backgrounds and life experiences are strongly encouraged.

Selection Plan

TO APPLY

• In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening. You must specify your qualifications on your application.

• The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified.

• In order to receive educational credits toward qualification for this job posting, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the recruiter listed on this job posting.

• For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Ensure that your application is complete and detailed before submitting it. In order to comply with Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system.

• Please select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

• All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate's obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to DAS.SHRM@ct.gov.

FOR ASSISTANCE IN APPLYING

• Please read or watch our Applicant Tips on How to Apply.

IMPORTANT INFORMATION AFTER YOU APPLY

• This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the questionnaire's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam.

• Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process.

• Note: At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency.

• Interviews will be limited to candidates whose experience and training most closely meet the requirements of the position.

• Read through this helpful link to prepare for your interview.

• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

CONNECT WITH US

• Due to the large volume of applications received, we are unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Should you have any questions pertaining to this recruitment, please contact Brittney Woodley at brittney.woodley@ct.gov.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In a state agency Information Technology (IT) environment this class is accountable for performing the most complex and technical support work and/or acting as a working supervisor of Information Technology Analysts engaged in information systems development or technical support.

EXAMPLES OF DUTIES

All Functional Areas

• Diagnoses host system problems and develops and coordinates resolutions;

• Manages planning, analysis, design, selection, installation and implementation of new technologies;

• Evaluates new technologies;

• Tests and evaluates new hardware and/or software;

• Makes recommendations for hardware and/or software purchases;

• Determines interface and utility requirements and creates design specifications;

• Acts as liaison to hardware and/or software vendors, system developers, programmers and management;

• Develops and implements network and system security guidelines;

• Makes recommendations for migration and upgrade directions;

• Trains operators, systems developers and users on new procedures;

• Conducts system performance analysis, tuning or storage management;

• Conducts technical training programs for IT staff;

• Acts as project coordinator overseeing other technical staff and support personnel;

• Plans, coordinates and directs multiple projects of assigned staff;

• Reviews work of assigned personnel;

• Calculates project time and cost estimates;

• Prepares necessary procedural specifications to meet design requirements;

• Arranges necessary hardware and software availability;

• Oversees hardware and software vendors;

• Manages project budgets and schedules;

• Reviews work of assigned Information Technology Analysts and serves as consultant and/or troubleshooter;

• Reviews documentation work of assigned staff;

• Communicates with business owners and management;

• Facilitates meetings;

• Assists in the development of information technology policies, procedures and standards;

• Participates in Request for Proposal (RFP) process;

• Implements disaster recovery plans, assists in determining critical applications and personnel, or ensures offsite backups;

• Defines data flow;

• Performs related duties as required.

Working Supervisor Use

• Plans unit workflow and determines priorities;

• Schedules, assigns, oversees, and reviews work;

• Establishes and maintains unit procedures;

• Provides staff training and assistance;

• Conducts or assists in conducting performance evaluations;

• Acts as liaison with operating units, agencies, and outside officials regarding unit policies and procedures;

• Makes recommendations on policies or standards;

• Prepares reports and correspondence;

• Performs related duties as required.

Systems Programming

• Performs the most complex duties related to application development;

• Develops and implements system programming standards;

• Configures and installs host-based application packages;

• Maintains host operating systems;

• Installs and upgrades host and/or Front End Processor (FEP) operating system software;

• Performs related duties as required.

Software Development

• Configures and installs host-based application packages;

• Analyzes upgrades for complex applications to determine functionality and necessary software customization;

• Writes program specifications and systems specifications;

• Designs forms, screens and reports;

• Performs related duties as required.

Database Administration

• Provides advanced level database support and troubleshooting;

• Designs, installs, tunes and maintains integrity of major host-based database;

• Leads integration efforts, transitioning applications to new technology;

• Performs related duties as required.

Network Support

• Designs and implements complex communications networks;

• Diagnoses and resolves problems using network management systems and utilities;

• Performs related duties as required.

IT Security

• Develops, tests and maintains agency disaster recovery plans designed to restore IT system operability;

• Develops processes and procedures in support of IT Business Continuity Planning;

• Conducts platform recoverability assessments and Business Impact Analysis (BIA) to determine and assess the impacts associated with disruptions to business functions;

• Conducts risk analysis of IT environments by assessing administrative, technical and physical safeguards;

• Performs IT investigations to include maintaining chain of custody procedures;

• Performs forensics and documents detailed reports of findings;

• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of

• principles and techniques of systems analysis, design, development, and computer programming;

• principles of information systems;

• principles and theories of business and planning functions;

• programming languages;

• project management principles and techniques;

• principles, problems and techniques of data processing and data communication operations;

• data processing and data communications equipment and diagnostic tools;

• methods and procedures used to conduct detailed analysis and design of computer systems;

• principles of complex computer operating systems;

• Knowledge of

• principles and techniques of business information systems re-engineering;

• network protocols and architecture;

• practices and issues of systems security and disaster recovery;

• applications systems development principles and techniques;

• principles and practices of data base management;

• Considerable

• interpersonal skills;

• oral and written communication skills;

• skill in problem solving;

• skill in technical problem solving;

• skill in analysis;

• Considerable ability to

• prepare correspondence, manuals, reports and documentation;

• analyze and resolve operational and communications problems;

• analyze and debug complex software programs;

• identify, analyze and resolve complex business and technical problems;

• Supervisory ability.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Seven (7) years of experience in information technology (IT) operations, programming, systems/software development or another IT-related field.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been at the full professional working level with responsibility for performing a full range of complex technical support functions in such areas as: assisting in the design, implementation and management of a major communications network; providing technical and administrative support for a wide area network (WAN) or mini-computer system; assisting in the installation and maintenance of major sub-systems or installing and maintaining other host and/or network software; participating in the design and development of system applications; serving as a project coordinator responsible for coordinating the design, development, programming and implementation of moderately complex information systems projects; performing any closely related complex technical support function.

NOTE: For state employees this experience is interpreted at the level of an Information Technology Analyst 2.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training in management information systems, computer science or information technology related area may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in management information systems, computer science or electrical engineering may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

• Experience with Power BI, Power Platform, SharePoint, M365 machine learning, and AI development.

• Experience with ESRI tools.

• Experience leading IT project planning sessions.

• Experience managing IT project progress and adapt work as required.

• Experience developing standards and best practices to enable the retrieval and consumption of enterprise data and information for visualization, analytical, and decision-making purposes.

• Experience developing technical, functional documentation of implemented computerized systems and training programs as needed.

• Experience managing and guiding the coordination and development of computerized systems with technical staff and business user.

• Experience managing relationships with business users and stakeholders.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.