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Position: IT Business Analyst
Reports to: IT Project Manager
Direct Reports: Yes
FLSA Status: Non-Exempt
Location: 3880 N Mission Los Angeles, CA 90031
The Business Analyst is responsible for the translation of business needs into cost-efficient technical solutions by determining the requirements of small to medium sized projects, and communicating clearly to all stakeholders, and partners.
Collaborate with external vendors, internal departments, and company leadership to design, develop, and implement operational information systems
Identify and create solution designs, consisting of project specifications and requirements, project scope and objectives, and success metrics, based on an analysis/assessment of user needs
Evaluate existing information systems through gap analysis, developing viable alternative solutions and estimates by working closely with the IT Project team to align designs that enable the achievement of strategic business outcomes
Perform cost-benefits and return on investment (ROI) analyses for proposed systems to aid management in implementation decisions
Assess system and error trends to identify and resolve irregularities in the production environment and provide target support to prevent future incidents
Conduct User Acceptance Testing (UAT) and prepare user documentation for projects, system fixes and enhancements, to ensure proper organizational adoption
Responsible for the Business Requirements Gathering process prior to the initiation of projects in order to define project deliverables and goals
Research industry trends and best practices in order to stay aware of technological changes in the IT field