IT Business Analyst (37145)

State Of Montana Helena , MT 59624

Posted 3 days ago

The Project Management Bureau (PMB) is the IT Project Management Office (IT PMO) for the Department of Public Health and Human Services (DPHHS or the Department). As the IT PMO, its mission is the centralized and coordinated management and reporting of information technology projects. PMB is responsible for ensuring the success of system development projects by staffing them with qualified professionals while continuing high-level support for the maintenance and current operations of existing systems. This position provides analysis and solutions of IT systems development, process improvement, or organizational change.

Key responsibilities include:

  • Performs requirements analysis with a focus on adding value to the business by providing more detailed project objectives; business needs analysis; trade off analysis; requirements feasibility; risk analysis; and cost-benefit analysis.

  • Acts as a business relationship manager responsible for the collection, analysis, review, documentation, and communication of business needs. Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve system issues.

  • Coordinates and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Design and document User Acceptance Test plans and scenarios.

  • Performs enterprise analysis of systems to determine the essential activities and needs of the system by identifying patterns, gaps and inconsistencies while defining the functional and supplementary characteristics of an acceptable solution.

  • Expands or modifies the system to serve new purposes or improve work flow; references technological trends to suggest technical solutions to enhance the competitive edge of the business.

  • Researches federal and state regulations and ensure systems comply.

  • Produces regulatory documents that meet all requirements and produces professional level documents.

  • Writes Advance Planning Documents to satisfy federal participation requirements for system development and implementation.

Physical and Environmental Demands: Typical office environment with time spent in front of computers. Crosstown travel may be required to attend meetings.

Required for the first day of work:

  • Knowledge of principles and practices of information systems analysis, design, development, implementation, maintenance and security related functions.

  • Strong conceptual, analytical and problem solving ability.

  • Excellent written and verbal communication skills.

  • Ability to oversee professional level contracted staff.

  • Ability to evaluate program requirements relative to systems development; conduct research; exercise sound judgment in solving programs and make decisions where few precedents exist.

  • Ability to manage varying deadlines and multiple projects; responding positively to changes in direction, priorities, responsibilities, or assignments.

  • Ability to build trust and credibility in building working relationships.

  • Ability to work in a team environment to achieve objectives.

  • Ability to operate personal computer and general office equipment as necessary to complete essential functions.

Required Minimum Education and Experience:

  • Bachelor's degree in computer science, information technology, business, or a related field.

  • Two years job-related experience in business analysis or related information technology analysis.

  • Equivalent combinations of education and experience may be considered on a case-by-case basis.

Women (and/or) minorities may be under-represented in this position and are encouraged to apply.

For a full copy of the job description, please contact Tiffany Thornton at 406-444-0656 or

In order to be considered for this position, you must submit a cover letter, resume at the time of submitting the online application.

The State of Montana offers a comprehensive benefits package, which includes:

  • 15 paid vacation days

  • 12 sick days

  • 10 paid holidays a year

To view State of Montana's medical, dental, vision coverage, and other offerings, you can visit our Health Care and Benefits website at,

This is an open until filled position, first initial review of applications will be October 12, 2020.

Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position.

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IT Business Analyst (37145)

State Of Montana