Scope of work:
A member of the IT Shared Services team with a focus on new collaboration technologies and Audio/Visual systems. Act as part of a concierge team and will be responsible for having direct interaction with VIPs and assuring peak performance of all technology within various facilities within the company, including but not limited to, the Innovation Lab and others. Also include some remote international offices.
Responsible for the operation, maintenance, and repair of all AV and collaboration equipment and systems that are required to provide acceptable service levels to the organization.
Leads upgrades and installations of AV and collaboration systems.
Responsible for completing site surveys, designing solutions based on requirements, estimating, and installing.
Engineer and install new components within existing conference room collaboration solutions and incorporate the appropriate audio components and control systems to enable our cross-platform deployment. Interoperability between Polycom, Cisco, Skype, Avaya and Crestron technology a plus.
Responsibility to own and deliver high quality, smooth, and efficient video telepresence, teleconference, and A/V interfaces between Miami and our international site offices, as well as with our shipyards.
Works closely with the rest of the IT organization on coordinating staffing for events, and meetings requiring additional IT/AV assistance.
Trains Desktop Services staff members and others in IT on existing and new technology.
Continues to update documentation of all mentioned systems that are in place as well and any new systems that come online.
Helps establish standards to be maintained across the enterprise environment.
Experience in organizing, planning, executing complex and highly visible projects.
Experience in identifying opportunities for improvements involving optimization, system design, or development of new processes/policies.
Experience working with multiple technologies and a demonstrated ability to work with business users at all levels of the organization.
Strong communication and influencing skills oral, written, listening, presentations.
Extreme confidence and comfort in dealing with VIPs and C-level executives.
Must be flexible in a very dynamic environment.
AV, Telepresence, and Collaboration systems.
Jack Richman & Associates / JRA Consulting