IT Architect - Observability

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Computer Science

Travel Percentage :

5 - 10%

Job Description

The world of finance moves fast. At FIS, we're faster. Our teams are empowered to learn, grow, and make an impact-in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we'd like to know: Are you FIS?

About the role:

We are looking for a talented and passionate Observability IT Architect who can help us achieve the goal by designing and implementing observability solutions that enable proactive and efficient monitoring, alerting, and troubleshooting of complex systems and applications.

About the team:

FIS is a global leader in financial services technology, with a focus on innovation and excellence. We provide solutions and services that help our clients grow, compete, and optimize their business. Our Enterprise Monitoring and Observability team is on a mission to reduce the total number of outages and the mean time to resolution (MTTR) across the enterprise. We are looking for a talented and passionate Observability Architect who can help us achieve this goal by designing and implementing observability solutions that enable proactive and efficient monitoring, alerting, and troubleshooting of complex systems and applications.

What you will be doing:

As an Observability Architect, you will be responsible for the following:

• Define and implement the observability strategy and roadmap for the enterprise, aligned with the business objectives and the IT architecture vision.

• Design and develop observability solutions using industry best practices and standards, such as OpenTelemetry, Prometheus, Grafana, Jaeger, Elastic, etc.

• Provide technical leadership and guidance to the observability engineers and developers, ensuring the quality and consistency of the observability solutions. This is while executing hands-on and having responsibility for delivery.

• Collaborate with the IT stakeholders, such as application owners, developers, operations, security, and governance teams, to understand their observability needs and requirements, and provide them with the appropriate solutions and tools.

• Evaluate and recommend new and emerging observability technologies and tools, and conduct proof of concepts and pilots to assess their feasibility and value.

• Establish and enforce observability standards, policies, and best practices across the enterprise, and ensure compliance with the regulatory and security requirements.

• Provide observability training, coaching, and mentoring to the IT staff, and promote the observability culture and mindset across the organization.

• Analyze and report on the observability metrics and KPIs, and identify opportunities for improvement and optimization.

What you will need:

To be successful in this role, you will need the following:

• At least 10 years of experience in IT, with at least 5 years of experience in observability, monitoring, or related domains.

• Deep expertise and hands-on experience in observability and monitoring technologies and tools, such as OpenTelemetry, Prometheus, Grafana, Jaeger, Elastic, etc.

• Strong knowledge and experience in cloud-based architecture, especially AWS, Azure, or GCP. AWS Solutions Architect certification or Azure Solutions Architect certification would be a definite plus.

• Hands-on expertise with Python is necessary, strong preference for JavaScript. Familiarity with Go/Rust/other programming languages would be welcome.

• Experience in designing and implementing observability solutions for complex, distributed, and microservices-based systems and applications.

• Expertise in enterprise architecture and familiarity with key design patterns and paradigms.

• Experience in working with DevOps, CI/CD, and agile methodologies.

• Excellent communication, collaboration, and problem-solving skills.

• Ability to work independently and as part of a team.

• A bachelor's degree in computer science, engineering, or a related field, or equivalent work experience.

Added bonus if you have:

• AWS Solutions Architect certification or Azure Solutions Architect certification would be a definite plus.

• Exposure to financial services technologies and domain knowledge is a plus.

• Knowledge of FIS service and products

What we offer you:

At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech

• Tools for personal and professional growth

• Inclusive and diverse work environment

• Resources to invest in your community

• Competitive salary and benefits

FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $135,880.00 - $228,280.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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