Alliance Data Plano , TX 75023
About the Opportunity
Plan and support of the overall health of the multiple service delivery environments including the following technologies Active Directory, Virtual Private Network, cloud hosting, account provisioning, SaaS Authentication.
Responsible for eliminating redundancy of single points of failure
Capacity planning and process maturity
Accountable for creating policies and new operational models for the architecture & technologies listed above
Create operational guides for the regarding Authentication, Active Directory, account provisioning and VPN technologies
Assist in implementing security-related enablement activities
Responsible for statistics gathering relating to performance and metrics
Provide Leadership to other administrators in resolving issues
Participates in weekend maintenance activities, as required
Performs discovery and provides responses to open item requests [Service Desk]
Adheres to and helps enforce change/service level management and compliance processes
Coordinate planning and troubleshooting efforts with Associate Technology Support staff
Responsible for the ongoing system management and recovery
Review problems and derive solutions
Check Job status and configure content deployment paths and jobs
Configure and provision service accounts
Monitor system, events, performance, and backup logs
BS degree in Computer Science, related field or equivalent work experience
Skills working with a OKTA, ADFS, FIM/MIM, VPN & cloud technologies
Strong at Powershell scripting and be able to leverage that knowledge to automate administrative tasks, create reports, etc.
10 years working with a Large-scale Microsoft environment including authentication, AD and VPN technologies
Experience supporting Active Directory, Authentication and VPN technologies
Strong communication and customer service skills
Alliance Data Pay Statement
Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k).
Conditions of Employment
Alliance Data is an Equal Opportunity Employer.
Alliance Data will provide accommodations to applicants needing accommodations to complete the application process.
Any applicant offered employment will be required to establish that they are legally authorized to work in the United States for Alliance Data.
Alliance Data participates in E-Verify.
Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with the requirements of all applicable laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
About Alliance Data
Alliance Data (NYSE: ADS) is a leading global provider of data-driven marketing and loyalty solutions serving large, consumer-based industries. The Company creates and deploys customized solutions, enhancing the critical customer marketing experience; the result is measurably changing consumer behavior while driving business growth and profitability for some of today's most recognizable brands. Alliance Data helps its clients create and increase customer loyalty through solutions that engage millions of customers each day across multiple touch points using traditional, digital, mobile and emerging technologies. An S&P 500, FORTUNE 500 and FORTUNE 100 Best Companies to Work For company headquartered in Plano, Texas, Alliance Data consists of three businesses that together employ approximately 20,000 associates at more than 100 locations worldwide.
Alliance Data's card services business is a provider of market-leading private label, co-brand, and business credit card programs. Epsilon is a leading provider of multichannel, data-driven technologies and marketing services, and also includes Conversant, a leader in personalized digital marketing. LoyaltyOne owns and operates the AIR MILES Reward Program, Canada's most recognized loyalty program, and Netherlands-based BrandLoyalty, a global provider of tailor-made loyalty programs for grocers.
Follow Alliance Data on Twitter, Facebook, LinkedIn, Instagram and YouTube.