IT Applications Analyst- Salesforce-Sisw

Siemens Corporation Plano , TX 75023

Posted 3 months ago

Position Overview The IT Applications Business Analyst will be responsible for day to day activities related to effectively creating, maintaining and supporting CRM related business processes, systems and documenting business requirements for the given service area. The Business Analyst must be able to communicate equally with business owners, users, and IT professionals.

Candidates must have a solid understanding of SFA and Customer Service oriented business process concepts and techniques as well as the ability to document business needs through business requirements that will ultimately drive technical solutions. This role will serve as facilitator, analyst, and problem solver. Excellent analytical skills and the ability to work collaboratively in a team environment are essential, as are outstanding communication and interpersonal skills.

He/she will align with global, division and business unit strategies and business requirements. This position reports to the Sr. IT Manager, CRM SFDC.

Primary business interactions include: CRM Team members, Key business stakeholders DI SW infrastructure teams (as needed) Other CRM vendors and service/solution providers. Responsibilities Coordinate and interface with the CRM Team and Product Owners to understand and document solutions for their requirements in the form of User Stories.

Create business requirement specification and business impact documents as required. Participate in Scoping, Planning, Prioritization, and requirements activities in coordination with Demand Managers, Solution Managers, Developers, and Business Owners on Enhancement/Change Requests. Work closely with Developers, Infrastructure groups and other Support teams on day to day application related issues following SLA standards Support Data Management and data cleansing activities.

Support testing of enhancements, new SFDC releases, and interfaces as needed. Support Business Process Training for SFA and Customer Service business processes as required. Required Knowledge/Skills, Education, and Experience Undergraduate Degree Minimum 2-4 years of experience with Salesforce.com System Administration Minimum 1-2 years of experience working in Agile/Scrum development environment using Sprints to deliver minimum viable products (MVP)ll Strong Business Process improvement skills; process mapping, problem identification, application of best practices and standards Good verbal and written communication skills; ability to deliver complex concepts through abstract models and presentations to allow others to identify benefits.

Preferred Knowledge/Skills, Education, and Experience Salesforce.com System Administrator and/or Developer Certification Experience with ERP systems such as SAP Experience with Agile tools (Rally, Jira, Polarion, etc.) Understanding of business data management and modelling Leadership, planning, and execution skills. #LI-AA1 #LI-PLM # # Organization: Digital Industries Company: Siemens Industry Software Inc. Experience Level:

Experienced Professional Job Type: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.

To learn more, Click here. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more, click here.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Software Engineering Manager Applications

L3harris

Posted 2 days ago

VIEW JOBS 7/31/2021 12:00:00 AM 2021-10-29T00:00 Description: Job Title: Software Engineering Manager- Applications Job Code: AS20212107-65934 Job Location: Plano,TX L3Harris Advanced Systems & Technologies (AS&T) division specializes in developing disruptive, next-generation technologies for advanced Unmanned Air Systems (UAS / UAV), advanced radar systems, next-generation weapon systems, and other RF sensor technologies using small company agility and big company experience. A Software Engineering Manager- Applications provides direction and leadership to software engineers to build a best in class and innovative software engineering team. The manager must continually improve developmental processes and practices to increase rigor while evaluating alternative methods that allow for the proper program pace while containing cost. Involvement and review of program planning, technical solutions and risk mitigation is also expected. Strong people skills are required as interaction with Engineering Directors,Program Management, Business Area Managers and company leadership is expected. Major Job Activities: * Overall quality of the team's program planning, execution and success * Provide technical guidance * Provide a team culture of innovation and inclusion * Performs as an individual contributor on programs * Adherence to processes and policies * Matrix manager for team members * Clear and frequent communication with company and program leadership * Working towards the functional organization's vision * Manage Embedded Software Engineering staff by recruiting, selecting, orienting, planning and training employees. * Coach, counseling, monitor, and appraise staff performance. * Achieves financial objectives by preparing and managing the Embedded Software Engineering spending budgets and capital equipment expenses; scheduling expenditures; analyzing variances; initiating corrective actions. * Maintains stated weekly and yearly direct labor utilization targets for staff. * Supports the Senior Manager of Software Engineering in continuous improvement of development processes; overall program execution performance; proposal review and concurrence and provisioning of necessary resources (equipment tools, facilities, etc.). * Other duties as assigned Qualifications: * Must be a U.S Citizen with existing DoD secret clearance with current 6 year update. Must be able to obtain and maintain additional clearances. * Bachelor's degree in Computer Engineering or Computer Science or related field. Master's degree highly preferred. * A minimum of 10 years of experience in complex Software Engineering developmental projects that span from requirements through product delivery * Minimum of 5 years' experience leading a technical team (minimum of 10 people) * Experience in the development of complex systems, preferably in C++/C# * Must possess a history of strong leadership and initiative * Strong understanding of all aspects of the software engineering discipline * Excellent people skills, with experience leading and collaborating in a multi-disciplinary, diverse, and dynamic team environment * Proven track record of continuous improvement * Experience with and understanding of CMMI, ISO9001/AS9100 or similar * Experience developing products using MIL standards * Experience developing complex software applications * Experience developing Graphical User Interfaces * Understanding of Agile or Evolutionary development methodologies (or similar) * Program execution experience using a crawl, walk run paradigm * Proven track record of on-time deliveries, project management and customer satisfaction * Excellent problem solving skills (root cause analysis experience) * Outstanding work ethic and commitment to organizational success * Proposal experience up to and including book-boss * Demonstrated ability to develop, nurture and grow strong customer relationships * Significant experience with risk and opportunity management tools * Earned Value Management experience controlling program engineering execution * Proficient with Microsoft Office products * Outstanding communication skills (written, verbal, & presentation) Desired: * Familiarity with software engineering development methodologies * Experience with Java, Python, Kubernetes, Docker L3harris Plano TX

IT Applications Analyst- Salesforce-Sisw

Siemens Corporation