IT Application Specialist (Welcome Cadence)

Hospital For Special Surgery New York , NY 10007

Posted 4 days ago

Overview

IT Epic Welcome/Cadence/Prelude/Specialist

Information Technology

Hospital for Special Surgery has an opportunity for an experienced Epic Analyst to collaborate on all aspects of the implementation of Epic Enterprise Systems. As a key member of the Information Technology Department, the Epic Specialist will attain/maintain specialized knowledge of enterprise Electronic Medical Record (EMR) software and serve as a vital liaison between the HSS IT Department, hospital departments, physician's offices and Epic representatives.

This position requires the flexibility to work an expanded work schedule, including early mornings, nights & weekends during major implementation and support efforts

Responsibilities

The Application Specialist is responsible for expert knowledge of their assigned IT solutions, and assigned software functionality. The Specialist serves as a resource to their team, and the IT organization, on projects and technologies. The Specialist is accountable to their Manager/Director for completion of deliverables. Specialist serves as an expert for the team, and may represent the team with clinical and operational teams and leadership. The Specialist provides guidance to team members, and actively develops the knowledge and skills set of the team.

The Specialist contributes to the strategic direction, guidance and integration of products and services for their assigned application(s). This role forms and maintains collaborative relationships both internally within the IT department and externally with business leaders.

  • Expert knowledge of assigned Epic applications and third-party vendors related to all patient access applications

  • Assists Manger and Director in managing the scope cost, schedule and success of assigned applications and projects

  • Certified in one or more Epic applications

  • Develop and champion new ideas that add value to the organization

  • Research best practices and implement

  • Provide guidance to teams, users, and leadership on all technologies, configurations and workflows

  • Collaborate with other Leads and Project managers to ensure processes and technical solutions are effectively integrated

  • Provide oversight of on-site support activities during go-lives

  • Prepare budgets, cost estimates and monitor spending

  • Proactively seek opportunities to educate teams on HSS application and health technology

  • Significant process design experience

  • Actively work on all aspects of Cadence/Prelude/Welcome implementations through the maintenance stage, including but not limited to, analysis, build, design of scheduling, self-service check-in, and registration workflows, data collection, quality testing, reports, upgrades and all support activities

Minimum Requirements

  • Excellent written and oral communication skills

  • Strong analytical skills and experience implementing applications

  • Strong interpersonal relationship skills

  • Significant process design experience

  • Demonstrated ability in adherence to process standards around documentation and workflow design

  • Excellent project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan)

  • Strong skills in research and analysis

Other Requirements

#LI-JL1


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IT Application Specialist (Welcome Cadence)

Hospital For Special Surgery