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IT Analyst-Help Desk (5550)

Expired Job

Tower Automotive Livonia , MI 48151

Posted 3 months ago

We have an opportunity for you!

With a dynamic workforce of 7,000 colleagues on four continents, Tower International offers exceptional opportunities for achievement and career growth.

A collaborative spirit and shared vision are foundations for Tower's values-based culture. Our values are demonstrated daily by colleagues throughout the world, providing a positive working environment in a fast-paced, high energy industry.

Role Description:

Provide exceptional, customer-focused, information technology support to the Tower International colleagues, using consistent and standardized Tower International desktop products and technologies.

Role Responsibilities:

  • Provide front line support to end users and other IT colleagues via phone, e-mail and occasionally in person.

  • Logging, resolving and tracking progress and resolution on all problems reported to the IT Support.

Role Requirements:

  • Solid knowledge of computer and network technology

  • Excellent customer service skills, personality and service mindset

  • Self-starter, takes the initiative to seek out knowledge and resolution to problems.

  • Ability to communicate effectively, excellent verbal and written communication.

  • Ability to communicate effectively with colleagues for which English is not their native language.

  • Able to organize and work independently while working in a team environment, keeping all informed of activities.

  • Bi-Lingual/Multi-Lingual is a plus

Tower International is a Equal Opportunity Employer

PHYSICAL DEMANDS, WORK ENVIRONMENT AND OTHER REQUIREMENTS

Duties include but are not limited to: stand, walk, twist, bend, lift, see, talk, and hear. Ability to travel. Occasionally exposed to moving mechanical parts, vibration and hazardous materials.

The above statements are intended to describe the general nature and level of work being performed by colleagues assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or working conditions.


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IT Analyst-Help Desk (5550)

Expired Job

Tower Automotive