IT Analyst - WMS Administration - 3Rd Shift

Job Description:

WE CREATE EMPOWERED LEADERS! At Milwaukee Tool we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide technical solutions on our IT Team.

Our IT team is responsible for supporting our continued growth by partnering with each function to align the IT strategy and identify solutions, automating business processes, developing custom software solutions, providing, and governing access to data, evaluating and implementing purchased software solutions, enabling advanced technologies like AI and ML, and managing the infrastructure and security these solutions require across the enterprise. We work to solve business challenges and drive efficiency through technology.

Behind our doors you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.

The IT Solution Delivery Associate Analyst is responsible for administrative and technical support of WMS High Jump. This role will be supporting on 3rd Shift- Sunday-Thursday - 11pm-7am

Duties and Responsibilities

• Prepare accurate and detailed requirement specification documents and functional technical specification documents

• Understand the relationship between functional and technical requirements

• Identify the current -- future- state business processes

• Provide a technical development support for development and system configurations and automation requirements

• Serve as a communications liaison between business end users and application developers to understand key issues, identify perceptions gaps and resolve questions

• Coordinate with business users to identify functional cases and establish test scenarios and results

• Work with business users to test, validate, and evaluate new applications and functions, and identify issues in functionality

• Provide day to day and on-call first and second tier end user application support, as appropriate

Education and Experience Requirements

• Requires education equivalent to four years of high school OR 2 year IT degree preferred

• ITIL Certification Preferred

• 2+ years of work experience in business analysis or an IT related position

• Exposure to IT business applications and methodologies required

• Prefer 1+ years of hands on experience with business systems / processes: WMS, ERP, CRM, BI or other business applications

• Strong math and analytical skills

• Experience in writing SQL queries

• Knowledge of warehouse management systems; High Jump experience a plus

• Working knowledge in MS Office

• Knowledge of radio frequency scanning process and devices and the interfaces these devices use

• Strong professional written, verbal, analytical and interpersonal skills

• Computer skills

Qualifications / Preferred Qualifications

• Proficient in thinking logically, critically, and constructively about complex problems, clearly communicate findings of analysis, and recommend solutions that address expressed needs

• Demonstrate knowledge of project management skills including planning, scheduling and execution

• Experience with product and technical thinking, and executing in a fast paced environment that meet or exceed expressed needs

• Ability to gather business requirements, process flows, and use case scenarios

• Make recommendations for process improvements, documentation standards, procedures, and / or guidelines

• Strong verbal and written communication skills across functional audiences with different backgrounds

• Strong SQL Skills

We provide these great perks and benefits:

• Robust health, dental and vision insurance plans

• Generous 401 (K) savings plan

• Education assistance

• On-site wellness, fitness center, food, and coffee service

• And many more, check out our benefits site HERE.