IT Administrator (d/f/m)
Office: Ableton AG / Germany
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We're looking for a new member to join our IT Support team at Ableton. You ensure a smooth workflow for your colleagues by providing hardware and software to fit their needs. Together with the rest of the team you provide expert advice and adapt tools for our diverse environment. With your proactive, transparent and forward-thinking approach, you implement IT solutions and interact with external companies independently. Your open and clear way of communicating and your ability to listen and understand people, help shape and complete Ableton's IT Support team.
You prioritize and solve your colleagues' IT support requests alongside your team
You help implement and maintain new technology like basic work equipment (computers), multimedia devices, specific tooling for individual teams (hardware and software)
You communicate with other teams across and outside the organization via multiple channels
You engage in technical and organizational activities to continuously improve the way we work
You are curious and willing to learn new things to become proficient in the technologies we use and support
You are a team player and enjoy working with multiple stakeholders and diverse groups of people from all backgrounds
You are a good listener and have strong written and verbal communication skills
You are organized and able to stay on top of things
You can adapt quickly to unexpected problems and stay confident
You are fluent in English
Skills and Experience (desired not required)
You have worked in a helpdesk environment and are comfortable with IT ticketing systems
You are familiar with troubleshooting a wide range of devices (Mac and Windows) and applications (cloud services and software)
You are familiar with tools for deploying and managing computers and software
You have knowledge in scripting languages (Powershell, Bash)
Tools we use and/or support
Microsoft Active Directory and Azure AD
Microsoft Exchange Online
Microsoft Office and GSuite
JIRA and Confluence (plus add-ons)
Windows-based File and Print Services
Sounds like a great opportunity?
If you like the sound of this role, please send us your CV (without a photo) and a motivational letter to help us understand why you would like to join our team! Please also let us know when you could potentially start and your preferred salary.
Thank you for your interest!
Here at Ableton, we come from a wide range of cultural and professional backgrounds. What connects us is the shared belief that each of us has the skills and knowledge to contribute to the future of music culture.
We're passionate about what we do, and equally as passionate about improving who we are. We work hard to foster an environment in which people can grow both personally and professionally. We believe that diverse groups of people make better teams. We're committed to increasing diversity in our workplace and providing equal opportunity throughout our recruitment process.
With us, you'll work in a relaxed but dynamic environment, surrounded by people who love music and technology. You'll be creatively challenged, encouraged to develop and improve, and you'll become part of an expanding, diverse company.
Apply for this position
Thank you for your interest in working with Ableton. Please fill out the form below.