IT Administrative Assistant - Unifirst

Unifirst Corporation Wilmington , MA 01887

Posted 2 days ago

The Information Technology department is seeking an experienced Administrative Assistant professional with a strong customer support background who excels at working in a fast-paced environment. Advanced MS-Office Skills, the ability to multi-task and meet deadlines are essential. Information Technology background is a plus.

This role provides day to day administrative and purchasing support for an IT department of 150+ Team Partners across multiple locations. Job responsibilities include (but are not limited to):

  • Creates and tracks Purchase Orders from creation through order fulfillment and payment. Ensures all purchases follow all audit and IT Purchasing Policy guidelines.

  • Supports purchasing and tracking for major capital projects, including asset disposition tracking

  • Processes software and hardware maintenance contract renewals

  • Processes and tracks telecommunications invoice processing

  • Services Help Desk tickets for technology purchases and inquiries; provides regular status updates and customer service for over 200+ locations

  • Partners with vendors to obtain quotes, report on payment status and fulfill vendor inquiries; works with vendors to research and resolve discrepancies

  • Works with AP to fulfill all requirements for new vendor set up

  • Processes AP invoices for payments on a timely basis (via credit card or internal voucher process)

  • Allocates and reconciles expenses to the GL in preparation for monthly budget process

  • Uses travel system to schedule department travel including advanced planning for location visits and other project based travel

  • Performs administrative duties including event planning, recruitment support, training, onboarding, status reporting, meeting management, physical space planning, phone system administration and general office support.

  • Performs general administrative & office support for multiple Team Partners


  • 5+ years related work experience

  • Information Technology background working in an IT Procurement/Purchasing role preferred

  • Experience working with IT case management systems (ServiceNow, Cherwell, etc.)

  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Intermediate Excel experience required. Advanced Excel experience such as pivot tables, vlookup, etc, preferred.

  • Knowledge of JP Morgan Procurement or other procurement site a plus

  • Knowledge of Concur travel planning application a plus

  • Ability to take initiative, assume responsibility and follow up as needed

  • Strong customer service focus, organizational skills and ability to multi-task with excellent time management skills required.

  • Ability to maintain composure and re-prioritize work in a fast-paced environment

  • Ability to work well with all levels of internal management & staff and develop relationships with vendors is required.


  • Associates Degree preferred

  • MS Office certification preferred

UniFirst Corporation is an EEO/Affirmative Action Employer M-F-Disability-Vet

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IT Administrative Assistant - Unifirst

Unifirst Corporation