Unifirst Corporation Wilmington , MA 01887
The Information Technology department is seeking an experienced Administrative Assistant professional with a strong customer support background who excels at working in a fast-paced environment. Advanced MS-Office Skills, the ability to multi-task and meet deadlines are essential. Information Technology background is a plus.
This role provides day to day administrative and purchasing support for an IT department of 150+ Team Partners across multiple locations. Job responsibilities include (but are not limited to):
Creates and tracks Purchase Orders from creation through order fulfillment and payment. Ensures all purchases follow all audit and IT Purchasing Policy guidelines.
Supports purchasing and tracking for major capital projects, including asset disposition tracking
Processes software and hardware maintenance contract renewals
Processes and tracks telecommunications invoice processing
Services Help Desk tickets for technology purchases and inquiries; provides regular status updates and customer service for over 200+ locations
Partners with vendors to obtain quotes, report on payment status and fulfill vendor inquiries; works with vendors to research and resolve discrepancies
Works with AP to fulfill all requirements for new vendor set up
Processes AP invoices for payments on a timely basis (via credit card or internal voucher process)
Allocates and reconciles expenses to the GL in preparation for monthly budget process
Uses travel system to schedule department travel including advanced planning for location visits and other project based travel
Performs administrative duties including event planning, recruitment support, training, onboarding, status reporting, meeting management, physical space planning, phone system administration and general office support.
Performs general administrative & office support for multiple Team Partners
5+ years related work experience
Information Technology background working in an IT Procurement/Purchasing role preferred
Experience working with IT case management systems (ServiceNow, Cherwell, etc.)
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Intermediate Excel experience required. Advanced Excel experience such as pivot tables, vlookup, etc, preferred.
Knowledge of JP Morgan Procurement or other procurement site a plus
Knowledge of Concur travel planning application a plus
Ability to take initiative, assume responsibility and follow up as needed
Strong customer service focus, organizational skills and ability to multi-task with excellent time management skills required.
Ability to maintain composure and re-prioritize work in a fast-paced environment
Ability to work well with all levels of internal management & staff and develop relationships with vendors is required.
Associates Degree preferred
MS Office certification preferred
UniFirst Corporation is an EEO/Affirmative Action Employer M-F-Disability-Vet