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IT Access Management Process Manager

Expired Job

Infomatics St. Louis , MO 63101

Posted 3 months ago

Infomatics, Inc is a leading provider of next generation technology consulting and staff augmentation services to our client through offices in the US, India and the Middle-east. We have been rated for four years in a row by Inc-500/5000 as one of the fastest growing private companies in the US.

Our clientele includes many Fortune 500 enterprises across the country. One such client has an immediate need for:


Title: IT Access Management Process Manager
Location: Saint Louis, MO
Duration: 12+ Months

Job Description:

The IT Access Management Process Manager (Service Integration) is accountable for the creation, oversight and governance of the Access Management processes that are established, in alignment with HR and Information Security policies, to provide access to Monsanto business applications, systems and services for Employees, Service Providers, and Contractors. You will establish and leverage governance forums, key measures and stakeholder feedback forums for the purpose ensuring alignment with critical internal policies, enabling awareness/visibility into Access Management issues and identifying and driving process improvements. A strong technical awareness of Integrated Access Management platforms, Enterprise ID Systems, Active Directory, LDAP, Access request form design (via ITSM tools) and access automations are needed for this role. You will ensure the integration of the Access Management process across multiple clients and suppliers, calling Access Management governance meetings at which all relevant stakeholders convene to evaluate, approve/reject process improvement efforts as well as process metrics/KPIs.

Responsibilities include:
Responsible for developing and maintaining an effective process and ensures there are supporting Policies, Controls, Metrics, Procedures and Training
Acts as a Access Management process architect
Supports the owner to review and approve changes to Remedy related to functionality relevant to Access Management
Conducts Access Management Service Review forum to review overall Access Management performance with both Access Management system customers and actors
Periodically reviews process metrics to identify and initiate process improvements
Establish meaningful KPIs and metrics to manage process effectiveness, efficiency and compliance
Responsible for the monitoring and oversight of data quality with authority to direct improvements and automation to improve efficiency and value to Monsanto
As part of the Service Integration, manages the process across all Providers by frequently reviewing Access Reports from all Providers
Ensuring support Model is supported through SLAs, OLAs, and UCs
Consults with / escalates to vendor management in case of disputes
Responsible for communicating and implementing the overall direction and management of the Access Management Process
Acts as point of contact for how-to questions regarding process execution and compliance
Analyzes process metrics
Ensures process compliance through regular (spot)checks and initiation of corrective actions
Controls the lifecycle of all System Access Management Service Request Forum
Enable beneficial Access Management related changes to be made, with minimum disruption to IT services
Bachelors degree in Computer Science, Information Systems or similar discipline required
7+ years related IT work experience
2+ years successful people leadership experience
Proven expertise in Access Management, processes, standards, and templates
Experience with the design and operation of ITIL processes in a global enterprise
Strong understanding of Monsantos business requirements
Ability to tie business requirements to test scripts
Must be familiar with System Development Lifecycle Methodology
Ability to analyze problems and use judgment effectively
Strong documentation skills
Proven ability to conduct research into a wide range of computing issues as required
Strong leadership skills
Excellent written and oral communication skills
Ability to present ideas in business-friendly and user-friendly terms
Proven analytical, evaluative, and problem-solving abilities
Exceptional customer service orientation

If you have the above skills/experience, please share resume in confidence to:

Recruiter name: Sravan
Phone no:


Experience with the design and operation of ITIL processes in a global enterprise and Strong understanding of Monsantos business requirements and IT Access Management Process Manager
12 Months

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IT Access Management Process Manager

Expired Job