Apple Inc. Santa Clara , CA 95051
We live in a mobile and device driven world where knowledge of the physical world around us is needed. We rely on this knowledge to get around, to learn about our environment and to enable spectacular new features for custom applications.
Apple is meeting those needs as robustly and as creatively as possible and is interested in people who want to help meet that commitment. The success we are striving will be the result of very skilled people working in an environment which cultivates creativity, partnership, and thinking of old problems in new ways. If this sounds like the kind of environment that you find intriguing, then let's talk.These elements come together to make Apple an amazing environment for motivated people to do the greatest work of their lives.
You will become part of a team that sets the standard in developing excellence, creativity and innovation. Will you help us enable the design the next generation of revolutionary Apple products?The Client & Collaboration Services team ensures Apple's employees are productive, efficient and secure. As part of the Collaboration Services team, you will bring your best influencing skills to bear and partner with business stakeholders across Apple to deliver the most customer-centric results possible.
You will work with business stakeholders closely to understand and capture their needs as well as success stories for your service. Beyond that, your responsibilities will include assurance of successful end to end service offerings where you will be leading the delivery from requirements and design to usability dashboards. You will work with vendor companies and negotiating prioritization of product bug fixes and enhancements on their roadmap.
You will be responsible for documenting requirements to handover to the dev and partner teams and partner with the training and the communications teams to manage change that you deliver for your service. You will have a contractor team of a PM, QA and tableau and escalation engineers to help you deliver.
Experience with product development lifecycle with emphasis on feature analysis and requirements delivery for enterprise level applications and systems, Experience in the complexity of business processesoperations as well as the holistic user experience design needs of collaboration systems
Ability to analyze data to balance risks and benefits
Proficiency in requirements gathering and documentation for Business and Technical Requirements Document. Must be able to translate requirements and ideas from non-technical users into functional engineering requirements
Must be goal orientedhighly motivated and able to work under minimal supervision in a cross-functional environment at detailed levels while taking account of interdependencies at higher levels.Effective presentationoraland written business communication skills with various audiences
Ability to quickly respond to changes in business scenariosprojects and resources
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly.
Bring passion and dedication to your job and there's no telling what you could accomplish. Join the Collaboration Service team and shape the future of collaboration within Apple. The successful candidate will work closely with cross-functional teams including engineering, sales, HR, project management, finance, legal, and more to define, develop, document, analyze and improve key business / information technology processes and flows associated with collaborating at Apple.
Understand new technology as it comes together and help track and facilitate any cross functional tasks that are needed.- You should be able to clearly communicate requirements and status at the engineering and executive level.- You should enjoy challenging and innovative projects and thrive in a fast-paced environment where accountability is paramount.
This job requires superb communication skills to work cross functionally with other organizations within and outside of Apple.