IS Systems Analyst

Surmodics Eden Prairie , MN 55344

Posted 3 months ago

Ready to make a difference by utilizing your talents? Join a team driven by a mission to help patients, and a culture focused on developing medical device and diagnostic solutions.

Surmodics partners with the world's leading and emerging medical device, diagnostic and life sciences companies to develop and commercialize innovative products designed to improve lives by enabling the detection and treatment of disease. Following two recent acquisitions, the company is transforming its medical device business from being a provider of coating technologies, to offering whole-product solutions. Throughout its transformation, Surmodics' mission remains: to improve the detection and treatment of disease by using our technology to provide solutions to difficult medical device and diagnostic challenges.

The IS Systems Analyst studies an organization's current computer systems and procedures and designs information systems solutions to help the organization operate more efficiently and effectively. They bring business and information technology (IT) together by understanding the needs and limitations of both.


Ensure application systems are effectively developed, tested, and implemented to support increased efficiency and meet the business needs (40%)

  • Incumbent is responsible for project organization and execution and will participate in design, development, vendor evaluation, implementation, and management of projects.

  • Understand business functions Understand the business functions the system analyst is assigned to support.

  • Identify Opportunities for Improvement

  • Consult with managers to determine the role of IT in the organization

  • Research emerging technologies to decide if installing them can increase the organization's efficiency and effectiveness

  • Prepare an analysis of costs and benefits so that management can decide if computer enhancements, system implementations, or upgrades are financially worthwhile

  • Implement new systems or enhancements to existing systems

  • Design and develop new systems by choosing and configuring hardware and software

  • Install and configure new systems and customize them for the organization

  • Conduct testing to ensure that the system works as expected

  • Train the system's end users and write instruction manuals

  • Communicate Issues and Changes - Responsible for proactively communicating upcoming application changes to end users and management, and working with the super users to smooth transitions and decrease any negative impact on the business.

Production Support (30%)

  • Responsible for the maintenance, support, and operations of Surmodics software applications.

  • Ensuring functionality and usability of the software applications are aligned with the organization's priorities and enabling Company employees to do their work effectively.

  • Responsible for diagnosing and resolving application issues to ensure optimal performance and usability for the various system users and providing root cause analysis with recommendations for improvements.

  • Accountable for performing daily, weekly, monthly, quarterly, and yearly operations tasks required for the ongoing functionality of the software applications.

  • Some programming and debugging duties may be required in order to develop queries/reports of varying complexity and to troubleshoot and fix programmatic issues.

Project Management: Prioritize, Plan, and Coordinate the work of IS and Business Resources to complete initiatives (20%)

  • Monitor a project's progress to ensure that deadlines and objectives are met.

  • Coordinates the work assignments of self, other information systems professionals and business resources to ensure effective execution

  • Ensures effective and thorough communication for any application initiatives

  • Ensure effective communication and training (in person or verbal whenever possible) takes place to ensure effective use of information systems and information technology

Effectively communicates results, progress, and issues to internal customers and management (10%)

  • Reports progress against job description responsibilities, objectives, results and issues to colleagues and management.

  • Ensures appropriate escalation and awareness to Surmodics management of any issues.


  • Bachelor's degree in Computer Science, Systems / Industrial Engineering, Business Administration or related field

  • Two years' experience as a systems analyst and/or business analyst with project management or leadership responsibilities.

  • Must have ability to exercise independent judgment in planning, organizing, and performing systems analyst tasks.

  • Must have ability to organize projects among a broad spectrum of personnel

  • Knowledge of information systems, including some familiarity with financial / business applications, HR applications, compliance applications, or others, sufficient to use and support interactive applications and to plan and perform medium- to large-scale computer projects.

Surmodics offers a competitive compensation and benefits package, including a bonus program, 401(k) with employer match, employee stock purchase plan and stock options.

Surmodics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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IS Systems Analyst