IS Operations Manager

Robert Half Technology Albuquerque , NM 87111

Posted 2 months ago

Robert Half Technology is seeking an IS Operations Manager for an well respected established organization based in Albuquerque, New Mexico. The IS Operations Manager will be responsible for managing the IS Operations Department to ensure both optimal system availability as well as business continuity planning, processes and controls are in place to support business operations ; Ensures that core platform products and services are delivered to end users in a timely and accurate manner, in alignment with organizational and departmental goals and objectives; Responsible for core platform operations that include, but are not limited to, daily maintenance, batch job scheduling and maintenance, back-up and recovery operations, release management and statement/notice production; Responsible for job-automation using software and tools (e.g.

OPCON). Sets long-term vision for document management solutions by collaborating with the business units; Responsibilities include: ? Hire, develop and lead the IS Operations staff, ensure employees have the proper tools, training, and resources to successfully perform the requirements of their job; ? Plan and coordinate Operating Systems changes, expansions and upgrades. Ensure maintenance of back-up files. Monitor and perform automated and manual backups and restore processes.

Perform disaster recovery tests; ? Schedule computer jobs and ensure the accuracy of the generated output. Create and maintain procedures to ensure generated output is correct and produced at the appropriate time; ? Coordinate the planning, implementation, support and management of the core platform system. Collaborate with other IT teams, business stakeholders and core platform vendor on testing and rolling out new software releases; ? Develop and maintain strong relationships with all stakeholders, exhibiting the organization's core values; ? Troubleshoot and resolve system hardware, software and communication problems.

Maintain necessary logs and reporting for ITS management. Establish procedures for IS administrators to follow when software/hardware problems are identified; ? Recommend and implement department improvements for efficiency and cost effectiveness. Work with ITS management and other organization's management to formulate technology solutions and ensure the effective safeguarding and sharing of enterprise data;; ?Serve as an escalation point technically as needed. Other duties as needed

The successful IS Operations Manager will have: Minimum six years? experience managing a mid-size computer operations center in a financial services environment. Core platform, document management (Nautilus, OnBase, IMM), statement processing and job scheduling experience preferred; ? Minimum four years? experience in each of the following: technical writing, managing technical projects, and analyzing data with PC/server query tools to create reports. Prior experience with Datawarehouse preferred; ? Minimum three years in a supervisory or team lead role; ? Demonstrated experience managing long-term projects; ? Advanced proficiency with MS Excel. Intermediate proficiency with all other MS Office products; ? Basic knowledge of HTML and web tools Interviews are currently being conducted, for immediate consideration please email your resume to with IS Operations Manager in the subject line. All candidates may be required to undergo a background check We invite you to follow us on Twitter @RHTAlbuquerque to hear about other New Mexico job opportunities and Tech news!

Employment Type: Contract to Full Time

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IS Operations Manager

Robert Half Technology