Is-Epic App Analyst II - Resolute (Remote)

Samaritan Health Services Corvallis , OR 97333

Posted 2 weeks ago

JOB SUMMARY/PURPOSE Participates within a team environment with responsibility for configuration, maintenance and support of assigned information systems. Responsible for obtaining and maintaining knowledge of software functionality.

Collaborates with business partners and peers to document business processes and requirements. Mentors junior staff. # The primary focus areas for this position will be Epic Resolute. Desirable candidates will be Epic Resolute certified with comprehensive experience as an Epic Resolute support analyst and builder, or have comprehensive business knowledge.

DEPARTMENT DESCRIPTION Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Design and Operations function manages the operations of our existing services and implements new technology into the organization on behalf of our business customers. Our team includes the 24/7 service desk, application operations and implementation teams.

Exempt positions may be eligible for alternate work schedule/remote work after introductory period. EXPERIENCE/EDUCATION/QUALIFICATIONS One (1) of the following required: Bachelor#s degree (preferably in a related field) or equivalent work experience plus three (3) years experience in Information Technology and/or project management.

Six (6) years of relevant healthcare experience. One (1) Epic certification/proficiency required within six (6) months of hire. Obtaining additional proficiencies or certifications related to assigned modules may be required based on department#s operational needs and at manager discretion.

Experience in a healthcare environment preferred. KNOWLEDGE/SKILLS/ABILITIES Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process.

Skilled at applying problem solving skills in a logical, systematic way to resolve issues. Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs.

Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines. Conflict Resolution: Ability to influence others to build consensus and gain cooperation.

Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution. Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) WALK - INCLINE CLIMB - STAIRS LIFT (Floor to Waist: 0#-36#) 0-20 Lbs LIFT (Knee to chest: 24#-54#) 0 # 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs BEND FORWARD at waist KNEEL (on knees) PUSH (0-20 pounds force) PULL (0-20 pounds force) STAND WALK # LEVEL SURFACE CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds ROTATE TRUNK Standing REACH - Upward SIT ROTATE TRUNK Sitting REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist None specified

  • JOB SUMMARY/PURPOSE

  • Participates within a team environment with responsibility for configuration, maintenance and support of assigned information systems. Responsible for obtaining and maintaining knowledge of software functionality.

    Collaborates with business partners and peers to document business processes and requirements. Mentors junior staff.



  • The primary focus areas for this position will be Epic Resolute. Desirable candidates will be Epic Resolute certified with comprehensive experience as an Epic Resolute support analyst and builder, or have comprehensive business knowledge.

  • DEPARTMENT DESCRIPTION

  • Information Services is committed to providing leadership, support and coordination of technology at Samaritan Health Services. The IS Design and Operations function manages the operations of our existing services and implements new technology into the organization on behalf of our business customers. Our team includes the 24/7 service desk, application operations and implementation teams.

  • Exempt positions may be eligible for alternate work schedule/remote work after introductory period.

  • EXPERIENCE/EDUCATION/QUALIFICATIONS

  • One (1) of the following required:

  • Bachelor's degree (preferably in a related field) or equivalent work experience plus three (3) years experience in Information Technology and/or project management.

  • Six (6) years of relevant healthcare experience.

  • One (1) Epic certification/proficiency required within six (6) months of hire. Obtaining additional proficiencies or certifications related to assigned modules may be required based on department's operational needs and at manager discretion.

  • Experience in a healthcare environment preferred.

  • KNOWLEDGE/SKILLS/ABILITIES

  • Problem Solving: Ability to identify complex problems, involve key parties, gather pertinent data and consider various options in the decision making process.

    Skilled at applying problem solving skills in a logical, systematic way to resolve issues.

  • Time Management: Ability to manage time effectively to be productive in prioritizing, scheduling and planning work day to meet customer needs.

    Ability to juggle different work activities and shift attention from one task to another without losing sight of details and timelines.

  • Conflict Resolution: Ability to influence others to build consensus and gain cooperation.

    Ability to negotiate disagreements in a positive and constructive manner while considering the contribution of other team members in order to reach a mutually acceptable solution.

  • Communication: Skilled at sharing information in an appropriate and timely manner showing mutual respect and genuinely soliciting the feedback of others. Ability to effectively tailor communications to various audiences including peers, customers and leadership.

  • PHYSICAL DEMANDS

  • Rarely

(1 - 10% of the time)

Occasionally

(11 - 33% of the time)

Frequently

(34 - 66% of the time)

Continually

(67 - 100% of the time)

WALK - INCLINE

CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 0-20 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

BEND FORWARD at waist

KNEEL (on knees)

PUSH (0-20 pounds force)

PULL (0-20 pounds force)

STAND

WALK - LEVEL SURFACE

CARRY 1-handed, 0 - 20 pounds

CARRY 2-handed, 0 - 20 pounds

ROTATE TRUNK Standing

REACH - Upward

SIT

ROTATE TRUNK Sitting

REACH - Forward

MANUAL DEXTERITY Hands/wrists

FINGER DEXTERITY

PINCH Fingers

GRASP Hand/Fist

None specified



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Is-Epic App Analyst II - Resolute (Remote)

Samaritan Health Services