IS Applications Technician 2-Police/Mdc Support

Metropolitan Government Of Nashville & Davidson County Nashville , TN 37201

Posted 2 months ago

Position Description

Performs technical duties required to provide information technology hardware and software maintenance and support for mobile data computers, communications equipment, and other vehicle components for the Information Technology Division of the Metropolitan Nashville Police Department (MNPD).

  • This position requires the incumbent to bend, stoop, reach, work with hands and read equipment monitors on a regular basis. May be required to lift equipment up to 50 pounds.

Typical Duties

  • Performs installation, troubleshooting and maintenance of mobile data computers, mobile printers, and vehicle routers.

  • Provides support, training, troubleshooting, and installation for MDC related software and computer programing.

  • Performs exceptional and timely customer support with the emphasis on minimizing Officers time out-of-service.

  • Acts as liaison between users, IT staff, other Metro agencies, and vendors as appropriate to determine and resolve problems received from clients.

  • Develops and constantly updates accurate technical installation, support, and troubleshooting documentation.

  • Participates in the installation, troubleshooting and maintenance of mounting hardware and equipment in departmental vehicles.

  • Performs duties related to operations monitoring of systems and servers when needed.

  • Operates, troubleshoots, maintains, and cleans vehicle garage systems and equipment.

  • Conducts routine maintenance checks of information technology systems, notifies appropriate personnel, and coordinate repair schedule with vendor.

  • Performs other duties as required.

Minimum Qualifications

High School Diploma and two (2) years of job-related experience.

OR

Associate's Degree in a related field and one (1) year of job-related experience.

LICENSE REQUIRED:

Valid Drive License

Candidates with accreditations earned in a foreign institute are encouraged to apply.

Note: Per Metro Ordinance No. S094-1078, All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government.

Preferred Experience, Knowledge, Skills, and Abilities

  • Experience troubleshooting and supporting laptops, tablets, and printers.

  • Experience with vehicle electronics wiring and troubleshooting.

  • Experience with vehicle garage roles and procedures.

  • Experience working with Microsoft Office Suite.

  • Knowledge of mobile data computers, vehicle routers, and mobile printers.

  • Knowledge of vehicle electronics and wiring.

  • Knowledge of the principles and practices of customer service.

  • Ability to install and maintain information technology systems and software.

  • Ability to read and understand technical manuals.

  • Ability to communicate effectively, both orally and in writing.

  • Ability to establish and maintain effective working relationships.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations.

Requests for ADA accommodation for the recruitment process should be directed to Human Resources at 615-862-6640.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Crime Lab Forensic Technician Police

Metropolitan Government Of Nashville & Davidson County

Posted 3 weeks ago

VIEW JOBS 10/1/2021 12:00:00 AM 2021-12-30T00:00 Position Description The Crime Lab Forensic Technician is responsible for laboratory analyses support and related duties under extensive supervision. This position may be in the Forensic Biology Unit, Latent Prints Unit, or Firearms and Tool Mark Identification Unit as vacancies occur. *Must be willing and able to work overtime, holidays, and weekends as needed. Typical Duties * Successfully completes discipline specific training program. * Cleans and sterilizes laboratory utensils, equipment, and facilities. * May perform limited casework. * Participates in quality assurance/quality control measures. * Performs administrative duties. * Performs inventory of equipment and supplies. * Participates in professional development. * Interacts with the judicial system. * May facilitate internal training program. * May testify in court. * Performs other duties as assigned. Minimum Qualifications Any combination of education and experience that would prepare the incumbent to perform the duties of the position at the appropriate level. Employees would typically have a Bachelor's Degree in a natural science, forensic science, criminalistics, or closely related field. LICENSE REQUIRED: Valid Driver License Candidates with accreditations earned in a foreign institute are encouraged to apply. Note: Per Metro Ordinance No. S094-1078, All employees of the Metropolitan Government shall be residents of the State of Tennessee or become residents of the state within six (6) months of employment as a prerequisite to employment with the Metropolitan Government. Preferred Experience, Knowledge, Skills, and Abilities * Knowledge of related laboratory instrumentation, computer software, calibration, validation, quality control, safety, accreditation, proficiency testing, and training. * Knowledge of international forensic laboratory accreditation standards. * Ability to establish and maintain effective working relationships. * Experience with Automated Fingerprint Identification System (AFIS), National Integrated Ballistic Information Network (NIBIN), Digital Image Management System (DIMS) or a Laboratory Information Management System (LIMS). We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Metro Nashville Government respects the religious beliefs and practices of all employees and will make, on request, an accommodation for such observances when a reasonable accommodation is available that does not create an undue hardship on business operations. Requests for ADA accommodation for the recruitment process should be directed to Human Resources at 615-862-6640. Metropolitan Government Of Nashville & Davidson County Nashville TN

IS Applications Technician 2-Police/Mdc Support

Metropolitan Government Of Nashville & Davidson County