IPB U.S. Fraud Risk Analyst

Citigroup Inc. Tampa , FL 33602

Posted 3 months ago

  • Primary Location: United States,Florida,Tampa

  • Education: Bachelor's Degree

  • Job Function: OPERATIONS - SERVICES

  • Schedule: Full-time

  • Shift: Day Job

  • Employee Status: Regular

  • Travel Time: No

  • Job ID: 19026293

Description

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

About the Role

  • Fraud Alerts: Review and confirm alerts received by CBNA for IPB U.S clients related CBOL wires, suspicious activity and escalated cases

  • ATM Monitoring: Review Accounts that have cash withdrawals in excess of a threshold or unusual matter

  • Checks: Monitor Checks that trigger alerting parameters in place and confirm legitimacy.

  • RSM: Review fraud related cases in RSM that are opened by the business to the fraud unit pertaining to failed id's and suspicious activity

  • Second day review: Review and confirm all changes to client from countries considered high risk

  • Assist the Fraud Prevention Unit manager with various projects and initiatives

  • Must be able to effectively provide updates and communicate key initiatives to senior management

  • Identify emerging risks and contribute ideas to implement mitigating controls

  • Attend meetings/conference calls as required and serves as a subject matter expert for team supported

  • Review goals, financial targets, strategy program, metrics and reporting.

  • Develop diagnostics capabilities to predict fraud issues and address them.

  • Analyze loss data to identify fraud trends and develop project plans to reverse trends and reduce losses.

  • Search for root cause of fraud and develop programs to close any gaps.

  • Support, monitor fraud analysts and coordinate their daily activities.

  • Perform capacity plans and contribute to the achievement of the Fraud Unit team goals.

  • Support the Fraud Prevention Unit manager with various projects as needed.

  • Interacts with all levels of managers, internal departments, and external clients to resolve complex issues

  • Perform other job related duties and special projects as required

Qualifications

  • Microsoft Excel, preferably experience with data analysis such as PIVOT tables.

  • Microsoft Word, preferably experience with review of client communication.

  • Project management and prioritizing skills

  • Excellent analytical, decision-making, and problem solving skills

  • Ability to effectively communicate ideas, project progress, and recommendations through creative presentation materials in PowerPoint

  • Strong Leadership and Analytical skills

  • Flexibility/Ability to Manage Change/ Attention to Detail

  • Good Communication and Presentation Skills, Customer service

  • Team-oriented/ Team player/ Positive attitude

  • Bilingual English & Spanish required, Portuguese is highly desirable

  • Microsoft Office (Word, Excel, Power Point, Outlook)

  • Self-starter with creative problem-solving skills

  • Ability to maintain confidentiality

  • Banking or fraud prevention knowledge experience preferred

  • Bachelor's Degree or equivalent experience

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IPB U.S. Fraud Risk Analyst

Citigroup Inc.