Invoice Verification Supervisor

Servicelink, A Black Knight Company Jacksonville , FL 32277

Posted 3 days ago

A

re you ready to take your career tothe next level? ServiceLink, one of thetop providers in the mortgage services industry, seeks an individual with asolid work history in the mortgage industry to join our team as an InvoiceVerification Supervisor. The ideal candidate will be very detail oriented, enjoyworking with clients, and driven to meet tight deadlines and SLAs. If you areready for a career and not just your next job, now is the time to join our teamand become a part of something big.

A DAY IN THE LIFE

In this role, you will

  • Manage a team andfor the team meeting productivity and accuracy requirements.

  • Oversee dailyproduction for Invoice Verification functions.

  • Participate in andpotentially lead client meetings.

  • Communicate with clients verbally and in writing

WHO YOU ARE

You possess

  • 2 or more years of leadership experience in emphasizing excellence,decision making, coaching, supervision, quality management, productionmanagement, delegation, fostering teamwork and presentation skills

  • A penchant for excellence. You will use your strong attention todetail to maintain our quality standards.

  • The ability to multitask in a fast paced environment.

  • Excellent verbal and written communication skills.

  • The ability to quickly learn new skills, processes andprocedures.

WHO WE ARE

About us

ServiceLink is a mortgage servicescompany headquartered in Pittsburgh, PA that helps clients in the lendingindustry and beyond achieve their strategic goals, realize greater efficienciesand better serve their customers by delivering best-in-class technology,services and insight with a relentless commitment to upholding the higheststandards of quality, compliance and service.

ServiceLink, its affiliates andsubsidiaries, is an Equal Opportunity employer. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, age, disability, protected veteran status, national origin, or any othercharacteristic protected by applicable law.

Essential functions are the basic jobduties that an employee must be able to perform, with or without reasonable accommodation.

DETAILED JOB DUTIES

  • Assist Manager of Invoice Verification team in the daily operations ofthe department which includes ability to problem-solve and differentiatebetween issues / tasks to be handled at supervisor level or escalated.

  • Ensure the team meets productivity and accuracy requirements byoverseeing monthly quality audits, review and report to Manager and monitor

Invoice Management servicer queues and coordinate staff to ensure timelines aremaintained.

  • Provide training and other supervisory duties as assigned in order tomeet department performance standards and objectives.

  • Participate in and potentially lead client meetings.

  • Communicate with clients verbally and in writing.

  • Provide support and leadership to team members.

  • Lead an initiative on issues and escalate to the department manager asneeded.

  • Supervise, assist and evaluate IV Auditors

  • Responsible for communicating with vendors regarding issues or changesin procedures and/or guidelines

  • Perform all other duties as assigned.

MINIMUM QUALIFICATIONS

  • Minimum of 2 leadership experiences emphasizing excellence, decisionmaking, coaching, supervision, quality management, production management,delegation, fostering teamwork and presentation skills.

  • High School degree or equivalent required, college degree or equivalentis preferred.

  • Default experience is required.

  • Intermediate PC skills, typing, and Microsoft Office proficiencyrequired.

  • Experience with Invoice Management, Process Management, MSP, FiServ orother mortgage servicing platforms preferred.

  • Experience with Foreclosure, Bankruptcy, REO and Property Preservationpreferred

  • Demonstrated proficiency interacting professionally as well as abilityto communicate clearly and effectively both verbally and in writing.

  • Understand basic principles of supervising or managing a team and handlewith minimum supervision.

  • Good analytical skills.

WORK CONDITIONS

Workingconditions are normal for an office environment. Ability to attend work and beproductive during normal business hours and to work early, late or weekendhours as needed for successful job performance. Travel is required.


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VIEW JOBS 6/16/2018 12:00:00 AM 2018-09-14T00:00 Are you ready to take your career to the next level? ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history, preferably in the mortgage industry to join our team as an invoice verification auditor. The ideal candidate will be very detail oriented, love routine and step by step processes, thrive in a fast paced environment and driven to meet and/or exceed our production numbers and quality standards. Do you have the ability to communicate in a concise effective manner? If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big. A DAY IN THE LIFE In this role, you will… * Review, adjust, deny and approve invoices submitted by our client vendors in accordance with procedures. * Review invoices submitted by our client's vendors timely and accurately. * Meet minimum daily production quota while maintaining a high degree of quality. WHO YOU ARE You possess … * A penchant for excellence. You will use your strong attention to detail to maintain our quality standards. * The ability to multitask in a fast paced environment, especially the ability to work in multiple systems at once. * Excellent verbal and written communication skills. * The ability to quickly learn new skills, processes and procedures. WHO WE ARE About us … ServiceLink is a mortgage services company headquartered in Pittsburgh, PA that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service. ServiceLink, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, or any other characteristic protected by applicable law. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. DETAILED JOB DUTIES * Review, adjust, deny and approve invoices submitted by our clients' vendors in accordance with procedures. * Review invoices submitted by our clients' vendors timely and accurately. * Meet minimum daily production quota while maintaining a high degree of quality. * Perform all other duties as assigned. MINIMUM QUALIFICATIONS * An Associate's degree or relevant work experience. * Experience with Microsoft Excel, Word and Outlook. * Strong computer skills. * Strong customer service skills. * Excellent verbal and written communication skills. * Ability to multi-task, organize, prioritize, research and resolve issues in a timely and effective manner. * Ability to learn and retain complex information quickly and efficiently. * Must be able to provide clear, concise written responses that are recorded in the client's invoice processing system. * Mortgage Default experience in the servicing/invoicing arena a plus, but not required. WORK CONDITIONS Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late or weekend hours as needed for successful job performance. Over time required as necessary. Servicelink, A Black Knight Company Jacksonville FL

Invoice Verification Supervisor

Servicelink, A Black Knight Company