Investigator - Public Protection

Job Posting

Important Recruitment Information for this vacancy

Job Posting closes: Open Until Filled; Screening begins immediately and continues until filled.

Office of the Kansas Attorney General

Investigator

Public Protection (Consumer Unit)

About the Position

Classified/Unclassified Service: Unclassified (At-Will)

Full-Time/Part-Time: Full-Time

FLSA: Nonexempt

Locations: Topeka, Kansas (Shawnee County)

Eligible to Receive Benefits: Yes

Veterans' Preference Eligible: Yes

Work Schedule: Monday-Friday; 8:00 AM - 5:00 PM

Compensation

Hourly Pay: $19.23 - $23.50 DOE

Employment Benefits

• Comprehensive medical, mental, dental, vision, and additional coverage

• Sick & Vacation leave

• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave

• Paid State Holidays (designated by the Governor annually)

• Fitness Centers in select locations

• Employee discounts with the STAR Program

• Retirement and deferred compensation programs

Visit the Employee Benefits page for more information…

The Office of the Kansas Attorney General (OAG) is accepting applications to fill an Investigator position in our Public Protection Division. We're an organization that values individuals who strive to work in a team environment, where a positive attitude and willingness to assist others is critical. We seek to hire individuals who exemplify the highest standards of integrity, efficiency and professionalism. Successful candidates must be ethical, well-organized, self-motivated, punctual and prompt. A high degree of accuracy and attention to detail is required.

This position is NOT a law enforcement position; this position conducts civil investigations only.

PRIMARY DUTIES

• Investigate consumer complaints to assist in determining possible violations of the Kansas Consumer Protection Act (KCPA), the No-Call Act, the Charitable Organization and Solicitations Act, the Kansas False Claims Act, the Funeral and Cemetery Merchandise Agreements Act, the Kansas Cemetery Corporation Act, the Wayne Owen Act (identity theft), and related consumer protection laws.

• Procure, analyze and interpret computerized data, financial records, medical records, investigative records, legal documents, federal and state laws, regulations, policies and other material in the pursuit of evidence of violation of consumer protection laws.

• Review consumer complaints to determine scope of investigation; collect and analyze documents, statements, and evidence related to complaints obtained from consumers and suppliers.

• Communicate with consumers and business representatives by letter, email and telephone; consult and work with assistant, first assistant, and deputy attorneys general; draft letters, subpoenas, and other documents for review and approval by attorneys; prepare written reports, correspondence, memoranda and other documents.

• Work alongside Deputy, First Assistant, and Assistant Attorneys General in developing cases for administrative action or civil trials. Testify as an investigative witness in administrative and/or court proceedings resulting from investigations.

• Participate in multidisciplinary efforts. Coordinate investigations and work with appropriate state and federal agencies. Gather data for and assist in preparing reports for the Legislative Budget Committee and the Kansas Legislature. Perform duties to meet statutory requirements as set forth in K.S.A. 75-723.

• Accepts telephone calls and walk-in visits from consumers making complaints or seeking information. Responds to inquiries from consumers and provides appropriate guidance and/or referral.

• Participates in consumer education and public outreach activities, such as the Kansas State Fair and public presentations to consumer groups, schools, business associations and community organizations.

ADDITIONAL DUTIES

Additional duties and responsibilities may be added to the position at any time. This vacancy announcement does not state or imply these are the only activities to be performed by the employee(s) holding this position. Employees are required to follow any other job-related instructions and to perform any other job-related responsibilities as requested by their supervisor(s).

TRAVEL

The primary work location for this position is at 120 SW 10th Street, Topeka, Kansas. The individual appointed to this position is expected to travel to the locations required to competently and diligently discharge the assigned duties. Occasional in-state travel is required. A valid driver's license is required when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.

Qualifications

MINIMUM QUALIFICATIONS

• High school diploma or GED.

• Two (2) years of experience in general office, clerical and administrative work. Education in criminal justice or social work may be substituted for experience, as deemed by the Attorney General to be sufficient qualification to perform the assigned work.

• Strong proficiency in MS Word and Excel applications required.

PREFERRED QUALIFICATIONS

• College coursework in criminal justice or social work preferred.

Post-Offer, Pre-employment Requirements

• As a condition of employment, candidate(s) are subject to a pre-employment screening process to include a fingerprint and name-based criminal history records check and reference/background check of past and present employers. The pre-employment screening process will be waived for current OAG personnel who have previously completed the screening requirements.

• In this position, you would be authorized access to private information to the extent necessary to perform the assigned duties. Employees of the OAG are required to protect against unauthorized access to such information, ensure the security and privacy of such information, and disclose any anticipated threats or hazards to such information. Employees must be cautious not to release this information to the public or other individuals, including but not limited to OAG employees who have not been authorized or who do not have a legitimate organizational, departmental, or business need to know. Any questions regarding releasing such information to another person should be directed to the employee's supervisor.

Recruiter Contact Information

• Name: Jude Overton

• Email: careers@ag.ks.gov

• Phone: (785) 296-3666

Job Application Process

First Sign in or register as a New User.

Complete or update your contact information on the Careers> My Contact Information page.

*This information is included on all your job applications.

Upload required documents listed below for the Careers> My Job Applications page.

*This information is included on all your job applications.

Start your draft job application, upload other required documents, and Submit when it is complete.

Manage your draft and submitted applications on the Careers> My Job Applications page.

Check your email and My Job Notifications for written communications from the Recruiter.

Email - sent to the Preferred email on the My Contact Information page

Notifications - view the Careers> My Job Notifications page

Helpful Resources at jobs.ks.gov: "How to Apply for a Job

• Instructions" and "How to Search for a Job

• Instructions"

Required Documents for this Application to be Complete

Upload these on the Careers

• My Job Applications page

DD214 (if you are claiming Veteran's Preference)

Upload these on the Attachments step in your Job Application

Cover Letter (Optional)

Resume

Helpful Resources at jobs.ks.gov: "How, What, & Where do I Upload Documents"

How to Claim Veterans Preference

Veterans' Preference Eligible (VPE): Former military personnel or their spouse that have been verified as a "veteran"; under K.S.A. 73-201 will receive an interview if they meet the minimum competency factors of the position. The veterans' preference laws do not guarantee the veteran a job. Positions are filled with the best qualified candidate as determine by the hiring manager.

Learn more about claiming Veteran's Preference

How to Claim Disability Hiring Preference

Applicants that have physical, cognitive and/or mental disabilities may claim an employment preference when applying for positions. If they are qualified to meet the performance standards of the position, with or without a reasonable accommodation, they will receive an interview for the position. The preference does not guarantee an applicant the job, as positions are filled with the best qualified candidate as determined by the hiring manager.

Learn more about claiming Disability Hiring Preference

PLEASE NOTE: The documentation verifying a person's eligibility for use of this preference should not be sent along with other application materials to the hiring agency but should be sent directly to OPS. These documents should be sent either by fax to (785)296-7712, scanned and emailed to Gustavo.Victoriano@ks.gov, or can be mailed/delivered in person to:

ATTN: Disability Hiring Preference Coordinator

Office of Personnel Services

Landon State Office Building

900 SW Jackson, Rm 401

Topeka, KS 66612

Equal Employment Opportunity

The Office of the Kansas Attorney General is an equal opportunity employer. We recognize and value the uniqueness of each individual person. We believe the best workplaces bring together employees with diverse skill sets, backgrounds, experiences, and viewpoints to achieve common goals. We see this as the best way to realize our Office's mission. We work to ensure all employees are treated fairly and have equal opportunity. We prohibit and strongly condemn discrimination on any basis protected by law. We strive to create and to cultivate a workplace environment where every employee is treated with dignity and respect as a valued member of our team.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the agency recruiter.