DEPARTMENT OF ECONOMIC SECURITY
Providing Opportunity, Assistance and Care for Arizonans in need!
ARIZONA MANAGEMENT SYSTEM (AMS):
All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results. State employees are highly engaged, collaborative and embrace a culture of public service.
Office of the Inspector General
1789 W. Jefferson
Phoenix, AZ 85007
The individual in this position is an Investigator for the fast-paced Public Assistance Benefits Fraud (PABF) and Trafficking Detection Unit (TDU) units for the Office of Inspector General (OIG), Office of Special Investigations (OSI). The Investigator's primary duty is conduct preliminary desktop investigations when allegations of benefit fraud is received via Department referrals, complaints from other agencies, and the public via written or hotline communications. This includes: review requests for fraud investigations to determine if they meet the criteria set by OIG OSI and federal and/ or state funded public assistance programs; make independent decisions about the validity of the allegation, whether to accelerate its focus or whether to cease all efforts; research, identify, select and analyze documents and information from confidential and sensitive databases/ sources; and assign cases to OSI field investigators statewide for further investigation when the referral meets established criteria. The Investigator is also responsible for the scanning of each case's Report of Investigation (ROI) into the electronic Family Assistance Administration (FAA) filing system OnBase, and retaining OSI's confidential investigative case files in accordance with the DES Records Retention Schedule. This position also processes outgoing subpoenas, monitor and maintaining inventory, and complete projects assigned by the Supervisor.
This position preforms preliminary investigations evaluates allegations of benefit fraud received via Department referrals, complaints from other agencies, and the public via written or hot line communications.
Review requests for fraud investigations to determine if they meet the criteria set by OSI and federal and/ or state funded public assistance programs; make independent decisions about the validity of the allegation, whether to accelerate its focus or whether to cease all efforts.
This position is responsible for overseeing the scanning of each Report of Investigation (ROI) into the electronic Family Assistance Administration (FAA) filing system, and retain a copy of each ROI and related documents in accordance with the DES Records Retention Schedule.
Research, identify, select and analyze documents and information from confidential and sensitive databases/ sources; and assign cases to OIG OSI field investigators throughout AZ for further investigation when the referral meets the criteria.
The incumbent is responsible for a variety of administrative support functions for OSI units statewide that includes, but is not limited to: subpoenas; monitoring and maintaining inventory.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
Knowledge of public assistance eligibility policy and/or criminal offenses under Federal, State and local statutes and Administrative Code.
Knowledge of Microsoft Office programs.
Maintaining composure and working effectively under stressful conditions.
Analyzing and accessing information.
Computer skills in Microsoft Office programs.
Interpret and apply Federal, State and local laws, rules, codes and regulations.
Make sound independent decisions based on available information and establish appropriate course of action.
Communicate effectively and accurately both orally and in writing.
Priority tasks to meet deadlines.
Perform detailed work with a high degree of accuracy.
The Department of Economic Security offers a comprehensive benefits package to include:
Vacation with 10 paid holidays per year
Health and dental insurance
Life insurance and long-term disability insurance
Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance
Positions in this classification participate in the Arizona State Retirement System (ASRS).
Please note, enrollment eligibility will become effective after 27 weeks of employment.
If you have any questions, please feel free to contact HR Recruiter [email protected] for assistance.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.
State Of Arizona