FOJP Service Corporation has an exciting Investigative Associate Position available in their NYC office!
FOJP is looking for an investigative associate to join their expanding Claim department. The Investigative Associate provides essential support on medical malpractice asserted and un-asserted cases by handling discovery requests, obtaining information and materials for litigation purposes and performing administrative duties as needed.
Processes all defense attorney discovery requests, including, but not limited to: obtaining medical logs, policy and procedure manuals, signature identifications, medical records, radiology studies and pathology specimens. Forwards requested items to appropriate defense counsel per FOJP guidelines.
Maintains communication with internal/external clients and attorneys concerning relevant work.
Enters investigation requests into log book/electronic database and OnBase. Meets with Professional Liability Investigator assigned to the case immediately upon identification of difficult requests. If the IA requires further direction, he/she meets with the Supervisor, IA & WP only if the matter cannot be resolved by the PLI.
Opens unasserted cases in Oasis claim system and processes security request forms on each opened case. Completes and distributes forms as appropriate, maintaining a copy for internal records.
Processes medical records received with routing stamp, obtains FOJP file number, transports records within FOJP as needed, and enters demographic information into Oasis.
Logs Risk Management intake forms, files as appropriate and prints demographic data from Oasis system.
Logs summonses received into log book. Requests and picks up inpatient, clinic, pathology, cytology and radiology records/reports as needed.
Makes copies of medical records, case plan reports, defense analyses and other appropriate correspondence as directed.
Requests and picks up field office supplies; maintains paper supplies in fax and copy machines. Picks up and drops off paperwork between field office and FOJP office.
Maintains current list of hospital resource departments with phone/fax and e-mail addresses. Answers and directs incoming calls as needed.
Handles department filing and shreds closed files as directed. Performs other duties or special projects as required or as assigned.
Required Skills and Experience:
Good Microsoft Office Suite skills. Strong organizational skills.
Strong communication and interpersonal skills.
Ability to multi-task. Attention to detail.
Medical terminology and/or claims knowledge preferred.
Must be a self-motivator able to work autonomously as well as collaborate on a team.
1-2 years administrative assistance experience; exposure to claims or legal a plus.
FOJP offers countless career opportunities and an environment which fosters professional advancement and success. FOJP is an equal opportunity employer.
As risk management advisor to its clients, FOJP has a deep interest in initiatives to reduce patient injury and improve clinical outcomes. FOJP systematically collects and analyzes data on incidents, losses, and claims; help identify potential hazards; investigates adverse patient incidents; and provides claims administration and litigation management services. Through publications, seminars, education, and training courses, the company helps health care professionals respond to new developments in medicine and insurance regulation.