Inventory Management Specialist Lead

CSG Systems Incorporated Omaha , NE 68102

Posted 8 months ago

15518 Inventory Management Specialist Lead (Open)

Position Type:

Full time




OSC Marketing & Creative Services

Position Details:

Essential Job Functions:

  • Inventory Management. Partner with OSC Operations to ensure proper inventory targets are achieved and warehouse utilization is at an optimum level.

  • Work with director to establish and implement best practices for managing inventory levels and ensuring no out of stock situations

  • Partner with OSC Operations to keep warehouse utilization at optimum levels

  • Monitor team purchasing activity to ensure vendor lead times are being followed and low inventory risk is at a minimum

  • Partner with OSC Operations team to ensure appropriate materials are on hand for work transfers between production facilities

  • Ensure best delivery processes are followed to minimize additional freight costs

  • Ensure all deliveries are reviewed for accuracy and quality in a timely manner

  • Customer Service. Utilize strong interpersonal and communication skills to serve both internal and external CSG customers.

  • Help establish and implement best practices for exceptional customer service

  • Ensure all variables are captured with each new material request to ensure appropriate customer pricing

  • Partner with Product, Conversions or Technical teams to gather necessary requirements to deliver on customer commitments

  • Establish a strong relationship with CSG postal manager to ensure team is apprised of any new USPS postal changes or requirements

  • Assist with resolving any quality issues that arise during production that could result in increased costs, delayed deliveries or customer dissatisfaction as needed

  • Vendor Management. Establish strong relationships with qualified vendors to ensure on-time delivery of quality products.

  • Obtain a comprehensive understanding of each vendor's capabilities and production methodology to ensure delivery of quality products

  • Understand requirements for quality printing

  • Assist with the resolution of any production or product quality issues with vendor resulting in replacement product or monitory credit

  • Address any patterns of poor vendor performance

  • Financial/Forecast/Budget. In collaboration with director, accounting and finance provide timely and accurate forecasts for paper and envelope expense. Accurately report monthly inventory activity for inclusion on company financials.

  • Accurately forecast paper and envelope expense monthly using projected volumes

  • Ensure all pricing of paper and envelopes is accurate and within the company margin guidelines

  • Compile month-end inventory information to ensure accurate reporting on financial statements

  • Assist director with paper and envelope RFP processes and vendor communications

  • People. Manage, coach and mentor direct reports on career and personal development.

  • Establish an environment of open and honest communication

  • Provide clear and concise direction

  • Set high standards of performance and drive for results

  • Provide opportunities for training and skill development

  • Encourage team cohesion

  • Uphold corporate values

  • Typical Interactions/Relationships

(This job typically interacts with the following individuals and groups.)

External Clients during site visits & tours. High contact with Vendors and RFPs.

Internal Will interact with a variety of internal CSG individuals & groups. Internal customer will require the same level of attention & response as external clients and vendors. Will interact with internal customers daily.

Work Environment

(Work environment including any noise, equipment, space, temperature, etc. conditions.)

  • standard office environment and occasional production/manufacturing environment

  • Education

Bachelor's Degree in Accounting, Business, Supply Chain Management or a related field


  • 3+ years of management, accounting and/or supply chain experience in a comparable environment

  • Established reputation as a high integrity, strong performer

  • Demonstrated accounting acumen with the ability to translate business requirements into accurate billing and reporting

  • Strong decision-making and interpersonal communication skills

  • Excellent verbal and written communication skills

  • Strong consulting, negotiation, problem solving and interpersonal skills

  • Ability to analyze work flow, evaluate processes, and formulate plans

  • Knowledge, Skills and Abilities

Strong people skills to deliver exceptional customer service while meeting high quality standards. Strong accounting skills ensure accurate billing and financial reporting.

Sets strategy for employee retention and development and accurate financial reporting. Works in a constantly changing environment which requires strong analytical skills and problem solving abilities to obtain results.

Establishes cohesive team environment of open and honest communication. Develops partnerships with Operations, Marketing Sales, Client Relations, Accounting and Technical teams to enhance the customer experience and ensure operational efficiencies.

Strong problem solving skills and the ability to handle multiple tasks simultaneously.

Ability to use a personal computer. Proficiency with other Microsoft Office applications.

Ability to read, write, speak and understand the English language in a business environment.

Physical Requirements

  • Keyboarding/Writing/Clicking/Working with fingers >50% of the time, good written business communication

  • Vision Near/Far Good near vision required for working on the computer

  • Hearing Position requires ability to hear and understand oral information

  • Talking Position requires good professional oral communication

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Inventory Management Specialist Lead

CSG Systems Incorporated