15518 Inventory Management Specialist Lead (Open)
OSC Marketing & Creative Services
Essential Job Functions:
Inventory Management. Partner with OSC Operations to ensure proper inventory targets are achieved and warehouse utilization is at an optimum level.
Work with director to establish and implement best practices for managing inventory levels and ensuring no out of stock situations
Partner with OSC Operations to keep warehouse utilization at optimum levels
Monitor team purchasing activity to ensure vendor lead times are being followed and low inventory risk is at a minimum
Partner with OSC Operations team to ensure appropriate materials are on hand for work transfers between production facilities
Ensure best delivery processes are followed to minimize additional freight costs
Ensure all deliveries are reviewed for accuracy and quality in a timely manner
Customer Service. Utilize strong interpersonal and communication skills to serve both internal and external CSG customers.
Help establish and implement best practices for exceptional customer service
Ensure all variables are captured with each new material request to ensure appropriate customer pricing
Partner with Product, Conversions or Technical teams to gather necessary requirements to deliver on customer commitments
Establish a strong relationship with CSG postal manager to ensure team is apprised of any new USPS postal changes or requirements
Assist with resolving any quality issues that arise during production that could result in increased costs, delayed deliveries or customer dissatisfaction as needed
Vendor Management. Establish strong relationships with qualified vendors to ensure on-time delivery of quality products.
Obtain a comprehensive understanding of each vendor's capabilities and production methodology to ensure delivery of quality products
Understand requirements for quality printing
Assist with the resolution of any production or product quality issues with vendor resulting in replacement product or monitory credit
Address any patterns of poor vendor performance
Financial/Forecast/Budget. In collaboration with director, accounting and finance provide timely and accurate forecasts for paper and envelope expense. Accurately report monthly inventory activity for inclusion on company financials.
Accurately forecast paper and envelope expense monthly using projected volumes
Ensure all pricing of paper and envelopes is accurate and within the company margin guidelines
Compile month-end inventory information to ensure accurate reporting on financial statements
Assist director with paper and envelope RFP processes and vendor communications
People. Manage, coach and mentor direct reports on career and personal development.
Establish an environment of open and honest communication
Provide clear and concise direction
Set high standards of performance and drive for results
Provide opportunities for training and skill development
Encourage team cohesion
Uphold corporate values
(This job typically interacts with the following individuals and groups.)
External Clients during site visits & tours. High contact with Vendors and RFPs.
Internal Will interact with a variety of internal CSG individuals & groups. Internal customer will require the same level of attention & response as external clients and vendors. Will interact with internal customers daily.
(Work environment including any noise, equipment, space, temperature, etc. conditions.)
standard office environment and occasional production/manufacturing environment
Bachelor's Degree in Accounting, Business, Supply Chain Management or a related field
3+ years of management, accounting and/or supply chain experience in a comparable environment
Established reputation as a high integrity, strong performer
Demonstrated accounting acumen with the ability to translate business requirements into accurate billing and reporting
Strong decision-making and interpersonal communication skills
Excellent verbal and written communication skills
Strong consulting, negotiation, problem solving and interpersonal skills
Ability to analyze work flow, evaluate processes, and formulate plans
Knowledge, Skills and Abilities
Strong people skills to deliver exceptional customer service while meeting high quality standards. Strong accounting skills ensure accurate billing and financial reporting.
Sets strategy for employee retention and development and accurate financial reporting. Works in a constantly changing environment which requires strong analytical skills and problem solving abilities to obtain results.
Establishes cohesive team environment of open and honest communication. Develops partnerships with Operations, Marketing Sales, Client Relations, Accounting and Technical teams to enhance the customer experience and ensure operational efficiencies.
Strong problem solving skills and the ability to handle multiple tasks simultaneously.
Ability to use a personal computer. Proficiency with other Microsoft Office applications.
Ability to read, write, speak and understand the English language in a business environment.
Keyboarding/Writing/Clicking/Working with fingers >50% of the time, good written business communication
Vision Near/Far Good near vision required for working on the computer
Hearing Position requires ability to hear and understand oral information
Talking Position requires good professional oral communication
CSG Systems Incorporated