Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
Education: High school diploma or general education degree (GED) preferred
At least one years of retail experience in a complex, large format store
In-direct support of people and processes to drive operational excellence and expected sales targets
Excellent customer service orientation
Effective problem solving and communication with customers and team members
Operate and coach others on use of related equipment, symbol and telephone
Reads, interprets and follows documents such as safety rules, operating and maintenance instructions, plan-o-grams and procedure manuals.
Writes routine reports and correspondence
Applies common sense understanding to carry out instructions furnished in written, oral or diagram form
Working knowledge of inventory software, order processing systems, and Microsoft Office products such as Word and Excel
Key contributor on both the Operations and Loss Prevention teams in minimizing shrink through visibility of high theft categories and better inventory controls.
Drives customer service through cross functional partnerships and by ensuring compliance to Academy's established sales, safety and security procedures and practices.
Documents and maintains records of incidents relating to loss prevention and safety issues.
Monitors and accurately reports adjustments and discrepancies to store technology to ensure company security standards are maintained.
Partners with Compliance team to execute product recalls and related processes.
Attends and participate in all required trainings and meetings.
Provides continual feedback on processes and procedures; suggest methods to improve department operations, efficiency and service to both internal and external customers.
Reads, understands and follows company policies, procedures and safety rules.
Adhere to company work hours, policies, procedures and rules governing professional staff behavior.
Duties may change and team members may be required to perform other duties or roles as assigned.
Physical Requirements & Attendance
Ability to work a flexible schedule that includes nights, weekends, and holidays as needed.
Constantly required to hear, stand, handle, use fingers, grasp, and use repetitive motions (hand/wrist/fingers) and feel.
Frequently required to walk, reach, and talk.
Occasionally required to sit, climb, balance, stoop, kneel, crouch, push and pull.
Constantly lift up to 10 pounds and occasionally lift 11 to 30 pounds.
Specific vision abilities required by this role include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation or any other category protected by law.