Inventory Control Coordinator (Visual Merchandiser)

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do:

• Assist the Merchandise Leadership team in all department supervisory capacities including department duty manager responsibilities

• Oversee the performance of all department ambassadors and leadership while on duty

• Manage daily department labor to accommodate changing *Resolve all Guest Service matters for the department in a professional and timely manner

• Provide exemplary service and ensure Merchandise Standards are met consistently

• Coordinate and execute primary area meetings and consistent communication for all ambassadors

• Maintain primary area and department cleanliness and visual displays

• Oversee resolution of stock level concerns and provides solutions on assortment issues, product replacement, and exit strategies. Leads in managing inventory levels, sales rate analysis and pricing issue resolution

• Supervise department ambassadors, assistant supervisors and supervisors while enforcing and complying with safety procedures and guidelines

• Responsible for the training and counseling of ambassadors, assistant supervisors and supervisors while ensuring and complying with all SEA grooming guidelines and employment standards

• Complete appropriate paperwork and administer appropriate disciplinary action, as directed by Management and/or Human Resources

• Ensure compliance of Labor Laws with regards to breaks and hours worked per day

• Ensure the flawless execution of suggestive selling techniques through role modeling the behaviors, as well as observing and coaching all ambassadors

• Develops and demonstrates operational procedures. Responsible for sales and P&L of assigned locations, direct the day-to-day opening, operating, and closing procedures of the department's business units

• Trains, monitors and enforces company & department cash handling policies to reduce pilferage, across all levels of leadership and ambassadors

• Ensures each business unit is maintained to meet company standards regarding housekeeping, safety, equipment upkeep, general location maintenance, fixtures, and overall integrity

• Establish and maintain a positive atmosphere which ensures the highest level of ambassador engagement, while supporting and demonstrating exemplary guest service

• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE), lifting, and reporting unsafe situations

• Support and demonstrate the SEAS philosophies

What it takes to succeed:

• At least two (2) years of internal Merchandise Leadership experience with no significant performance deficiencies within that period

• High School Diploma Required

• Availability that meets the business needs of the position; including ability to work a flexible schedule, to include nights, weekends, and holidays

• Ability to multi-task in a fast-paced work environment; must be able to work independently

• Ability to possess a high level of problem-solving, analytical, verbal, and written communication skills

• Must have proficient mathematical skills and be able to process monetary transactions with accuracy, specifically an aptitude for retail math is necessary

• Ability to possess a knowledge of computer programs and databases including Excel, PowerPoint and Outlook required, knowledge of MMS preferred

• Ability to push/pull/lift/carry 50lbs or more on an occasional basis; frequent extensive walking, standing, occasional climbing; work environment varies from indoors in air-conditioned space to outdoor work in all weather conditions (i.e., heat, humidity, rain and cold)

• Willing to comply with all grooming standards and SEA employment standards

• Ability to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines

• Willing to comply and ensure all ambassadors comply with all SEA grooming guidelines and employment standards

The perks of the position:

• Paid Time Off

• Complimentary Park Tickets and Passes

• Park Discounts on Food and Merchandise

• Medical, Dental, and Vision Insurance

• 401K Retirement plan

• Voluntary Insurance

• Life Insurance

• Disability Benefits

• Tuition Reimbursement

• Dependent and Health Care Flexible Spending Accounts

• Employee Assistance Program

• Legal Assistance Plan

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.