Inventory Control Clerk (Mgm Springfield)

MGM Resorts Springfield , MA 01105

Posted 2 months ago


Springfield, Massachusetts


It is the primary responsibility of the Inventory Control Clerk to prep, batch and scan paperwork to Shared Services for payment, conduct physical inventories, and research inventory variances. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.


  • Creates, maintains and updates accurate records of all inventory transactions.

  • Assists in maintaining warehouse requisitions to other departments within the property.

  • Performs and documents inventory control operations in accordance with the guidelines established through quality control and department policies and procedures.

  • Operates various scanners to add items into Accounts Payable system.

  • Performs computer data entry using Inventory/Purchasing System.

  • Practices courtesy in all dealings with co-workers and management.

  • Maintains work area in a clean and orderly condition.

  • Identifies and resolves customer complaints/issues.

  • Strives to continuously learn additional skills and capabilities to effectively handle new assignments and responsibilities consistent with company needs.

  • Assists in preparing material and equipment for inventories.

  • Assists cost accountants in conducting required, periodic physical inventories.

  • Recognizes new/additional work opportunities for the company and/or more efficient ways of accomplishing assigned tasks, and report to a cost accountants and or I/C manager.

  • Able to break/cover checkpoint.

  • Able to break/cover the wine vault, if applicable to property.

  • Performs other tasks or assignments as directed by a cost accountant or I/C manager.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.


  • N/A



  • High School Diploma or equivalent.

  • Effectively communicate in English, in both written and oral forms.


  • At least six (6) months of experience in shipping/receiving/inventory control.

  • Bilingual, English as the primary or secondary language.

  • Previous experience working in a similar resort setting.


  • MA Gaming License


  • Customer Service Orientation: The ability to provide excellent service to guests and ensure their complete satisfaction. This includes greeting and interacting with guests in a friendly and enthusiastic manner, building trust, anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset, taking ownership of guest issues or problems and taking action to quickly resolve them, and caring about and valuing guests.

  • English Language Proficiency: The ability to speak and understand spoken English when giving and receiving instructions, and talking with management, coworkers, and guests. This includes using correct grammar when speaking and not using slang terms.

  • Communication: The ability to communicate information clearly and politely to coworkers, supervisors, and guests when speaking, writing, and reading English. This includes targeting the amount, style, and content of the information to the needs of the receiver.

  • Initiative: The ability and willingness to take independent action and complete job tasks without being instructed to complete them. This includes the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others.

  • Problem Solving: The ability to define, diagnose, and resolve problems. This includes seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its reoccurrence.

  • Detail Orientation: The ability to attend to and verify the accuracy and completeness of details in work activities. This includes focusing on the small details of work activities and taking the necessary time to ensure that all the details of completed work are correct and of high quality.

  • Computer Skills:The willingness to learn and ability to use computer systems and software packages to input, access, modify, store, or output information or to execute programs or analyses. This includes the ability to enter and retrieve data from computer systems using a keyboard, mouse, or trackball.

  • Interpersonal Skills:The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. This includes being cooperative, approachable, and taking time to listen to and address others' questions or concerns; treating others with kindness, respect, and dignity; and expressing empathy and compassion when dealing with the needs and problems of others.

  • Positive Demeanor: The ability to present oneself in a positive, enthusiastic, and professional manner with others and guests. This includes displaying a passion and enjoyment for work; focusing on success; thinking positively about actions and events; and anticipating the best possible outcomes.

  • Multi-Tasking: The ability to process multiple types of information and/or perform multiple tasks simultaneously.

  • Learning: The ability to acquire and apply new knowledge and skills. This includes the ability to study, apply, and master a series of steps, procedures, rules, tools, or guidelines needed to perform a variety of tasks.

  • Integrity and Company Policies Knowledge:The ability and willingness to uphold ethical standards and comply with all federal, state, and local laws and company policies, procedures, and regulations. This includes maintaining confidentiality of all sensitive and proprietary information and avoiding conflict of interest situations.


  • Regular scheduled hours : Work Days: Varies Hours: Varies

  • Other - Must be flexible if needed for occasional work outside of normal business hours.

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Inventory Control Clerk (Mgm Springfield)

MGM Resorts