Reports to: Inventory Control Supervisor
This position is responsible for receiving invoices, assist in crediting to customers for returned products, properly filing and sorting invoices to designated places or people, and maintaining records of returned items. The position plays an integral role in communicating between departments, reporting issues from either customers or products to the proper associates, and investigating negative trends.
Job requires working in areas with temperature and humidity variations based on local weather conditions, and on selecting environment (Dry, Cooler, Freezer).
An individual must be able to satisfactorily perform each essential duty listed below. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Skills and Knowledge :
Ability to communicate
Computer skills (Word, Excel, Outlook)
Strong organizational skills
Strong research skills
Ability to handle periodic high volume, busy periods with professional composure
Proactively resolves problems
Ability to read, analyze procedure manuals
Ability to effectively present information and respond to questions from groups of managers and peers
Ability to define problems, collect data, establish facts, and draw valid conclusion
Demonstrate strong customer relations and problem resolution skills.
Effectively plan and organize work activities independent of direct supervision.
Maintain ongoing inter-department communications related to safety and customer relations
Driver Check In Admin Duties:
Ensures all invoices are accounted for and stored
Assists in the receiving of returned items and credits
Correctly log credit codes of returned items and store for later
Communicate with any needed department about noticed issues
Ability to note trends of customers and products that consistently have issues to record and report to the proper associate
Create a daily record of noted issues to send to every department
Check all drivers paperwork for errors
Research causes of inventory issues
Check to assure invoicing is accurate and customers receive assistance as necessary
Assists in inventory help and keeping all products in check
Must be 18+ years of age
Able to read, write and communicate in English as it relates to the job and to the safety regulations
Must pass pre-employment screening (Drug Screen, Background Check)
Preferred Requirements :
High school diploma or general education degree (GED)
Previous experience in with warehouse management system
Previous experience in a warehouse environment
To be successful in this position, the individual performing the duties must successfully demonstrate the following competencies: