Interviewing Clerk - 64069024

Requisition No: 825781

Agency: Department of Health

Working Title: INTERVIEWING CLERK - 64069024

Pay Plan: Career Service

Position Number: 64069024

Salary: $32,760.00

Posting Closing Date: 03/28/2024

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OPEN COMPETITIVE

Your Specific Responsibilities:

This is a highly technical administrative/clerical position supporting the Dental Department and the School-Based Sealant Program. This position will work the front desk for the fixed dental clinic during the time school is off or as assigned by supervisor and provide administrative duties for the school-based sealant program.

The employee will be responsible for distributing and collecting School-Based Sealant consent forms. Review forms to ensure parent/guardian signature is present allowing the consent to provide services for each child to participate in the program.

The employee will register clients into HMS and Eaglesoft along with verifying insurance eligibility through FLMMIS/Change Healthcare. The employee will organize and prepare charts according to school/teacher rosters ensuring charts have required paperwork. Pull services 1-3 days prior to class schedule using insurance portals.

Interact effectively daily with school aged children, serve as a runner, taking children to and from classrooms to the dental sealant room. Schedule classes according to current school calendar. Represent the Florida Department of Health in Flagler County in a positive and informative manner. Employee may be asked to assist Dental Hygienist chairside.

Responsible to perform the duties including but not limited to; billing, scheduling appointments, and registering clients by means of HMS/Eagelsoft. Greets and receives the clients, interviewing to determine eligibility status, answering the phones, making charts, filing charts & maintaining a filing and recall system.

Work up patient records 1-2 days in advance to prepare for upcoming appointments, prepare all required school-based sealant paperwork, calls to remind patients of appointments 1-2 days in advance. Check Medicaid eligibility status in FLMMIS/Change HealthCare. Assist in the completion of telephone and mail correspondence.

Enters fiscal data within the prescribed timeframes set by state and local policies and procedures. Maintains proficiency with procedures and diagnosis codes, coordinating with providers to correct errors. Scans in original documents in the HMS/Eagle soft for EOHR.

Ensures that accurate, up-to-date data for demographic, insurance and financial information is entered into HMS/Eagle Soft. Inputs EARS within required time frame. Produces superbills to the Fiscal Office daily.

Submits time sheets, EARS, and prepares own travel vouchers. Complies with all Department of Health and Dental security and confidentiality rules and requirements. Maintains proficiency with software applications/programs and other office equipment commonly used by the department (i.e., HMS, FMMIS, Outlook, Word, Excel, copier, shredder, fax, label maker, printer, etc.). May be required to order supplies using the agency purchasing system. Serves as Information Custodian for the dental clinic and school-based sealant program for assigned information sets, maintaining confidentiality for the information in accordance with state and federal statutes, rules, regulations and DOH Security Policies, Protocols and Procedures.

Provides other support as requested or assigned by the dental manager including guidance and assistance to all staff and the dental clients to promote the department's goals and objectives. In the event of a disaster, report for duty during and/or after the disaster, as directed. Other duties as assigned by supervisor.

Required Knowledge, Skills, and Abilities:

Knowledge of computer software (Microsoft Word, Excel, Outlook).

Strong customer service skills.

Ability to work with the public.

Skilled at data entry. Detail-oriented.

Scheduling Appointments

Answering Phones

Basic knowledge of office machines and equipment, including computer, copier, telephone, and fax

Qualifications:

Minimum -

• A valid Florida driver's license and reliable transportation is required.

• Must be able to lift 50 lbs.

• Must be comfortable interacting with children.

Preferred -

• Bilingual in Spanish is preferred.
• A minimum of one (1) year clerical or data entry work experience preferred.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Work Location

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;

• Nine paid holidays and one Personal Holiday each year;

• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;

• Tuition waivers;

• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.

Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.

Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.