TransPerfect Is More Than Just a Job
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 90+ offices has its own individual identity, and each also has its own unique rewards.
As an Interpretation Coordinator you will serve as support to existing clients and manage and coordinate the completion of interpretation projects. This is a dynamic role where you work closely with the clients as well as the sales teams to ensure the highest quality of standard for all projects you oversee.
Consult and educate sales and clients regarding interpretation service options and the interpretation coordination process.
Liaise with clients and sales to ensure that individual projects are set up appropriately.
Oversee the execute of projects with keen attention to detail, resulting in a successful event, meeting or appointment.
Manage all logistical matters related to simultaneous interpretation events from beginning to end, working with client, vendors and interpreters to ensure a successful event.
Comply with internal regulations, processes and procedures in line with ISO standards.
Discuss issues with clients, sales and interpreters and creatively problem solve to alleviate issues, including trouble-shooting problem projects or events.
Juggle multiple projects and priorities simultaneously in a fast-paced environment.
Understand and abide by individual project instructions.
Establish and maintain excellent relationships with contract interpreters, language raters, equipment vendors, sales and clients.
Negotiate rates on a broad scale or on a project by project basis with contract vendors.
Clearly and effectively communicate any issues/updates/caveats or additional information to sales or clients as soon as that information is available.
Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data.
Perform other special projects or duties when required.
As an Interpretation Coordinator you are a:
Creative thinker You are curious and unafraid to ask questions
Innovator You are willing to initiate changes and introduce new ideas
Hard worker You are industrious and diligent in everything you do
Excellent written and verbal English communication skills
Excellent problem solving and analytical skills
Strong interpersonal skills
Superior organization skills, time management, and attention to detail
Event planning, customer service or project management experience preferred
Minimum Bachelor's degree or equivalent
Minimum 1-2 years of professional work experience; preferably in a fast-paced agency environment
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.