Internet Specialist 1/2 (Pcn 04-1152)

Job Description

The Department of Revenue, Administrative Services Division, is recruiting for a flexibly staffed Internet Specialist 1/2 located in Juneau!

The position is in the General Government Unit (GGU) at a range 16/19.

This Position Description is currently being reviewed by the Division of Personnel & Labor Relations, Classification Section. Depending on the outcome of the allocation, this recruitment pool may or may not be utilized to fill this vacancy.

The Department of Revenue's Administrative Services Division provides centralized support services for core division programs whose missions are to collect, distribute, and invest funds for public purposes. This position is responsible for managing, maintaining, and creating the DOR websites. The DOR web presence serves all Alaskans and the public around the world.

Working in the division provides opportunities to learn in-depth knowledge of the department's programs and services to Alaskans. If you can see yourself in this role, we would love to hear from you!

What you will be doing:

On the front-end side, you will be working with Department staff to write and edit web content following the State "look & feel" standards, creating graphic elements for web pages and applications, determining, recommending, and deploying methods for delivering services and/or information via the DOR websites, and communicating with staff on upcoming changes in features and technologies.

On backend side, you will be maintaining several webservers to ensure operability and troubleshoot for errors and discrepancies. You will also be responsible for creating, editing, maintaining, and publishing intranet sites for the Administrative Services Division.

Who we are looking for:

We are looking for a candidate that has the following Knowledge, Skills, and Abilities to be successful in the position:

• Excellent Internet technologies and protocol skills. Experienced and proven ability to plan, organize, develop, and manage Internet projects, assignments, and deadlines concurrently with multiple stakeholders.

• Working knowledge of Internet server operations, operating systems, and security principles and protocols.

• Working knowledge of graphic and web design, navigational aids, site architecture, and web-based applications and accessibility technologies.

The following Knowledge, Skills, and Abilities are preferred but not required:

• Takes independent corrective action when errors or misinformation are identified. Normally, content will come from direction of department management or program staff. Incumbent decides the layout and language of web pages.

• Advanced knowledge of Internet browsers, content management systems, HTML, and CSS. Some knowledge of programming and scripting languages.

Where you will be working:

You will be located on the 11th floor of the State Office Building in downtown Juneau. The State Office Building offers panoramic views of the Gastineau Channel, Mount Roberts and Mount Juneau, and is within short walking distance of local shops, restaurants, cafes, sea walks and trails.

Minimum Qualifications

Internet Specialist 1

Two years of experience maintaining web sites, which included working with graphics and text in a variety of file formats. Experience need not be in an employment relationship to be qualifying.

Substitution:

Postsecondary education from an accredited college in Internet Technology, Web Development, Web Design, computer science, information technology, information systems, or a closely related field will substitute for the required experience (3 semester/4 quarter hours equals one month).

Internet Specialist 2

Two years of experience maintaining interactive web sites, which required working in a scripting language to access databases or applications. Experience need not be in an employment relationship to be qualifying.

Substitutions:

An associate's degree from an accredited college in Internet Technology, Web Development, Web Design, or a closely related field will substitute for the required experience.

Postsecondary education from an accredited college in computer science, information technology, information systems, or a closely related field will substitute for the required experience (3 semester/4 quarter hours equals one month).

Additional Required Information

NOTE: PLEASE READ THE FOLLOWING CAREFULLY

THIS RECRUITMENT IS FOR ALASKA RESIDENTS ONLY

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirements to be considered for employment at this time.

Background Check

The successful candidates must pass a comprehensive background investigation, which includes a criminal history check.

At the time of application, the applicant must attach as individual documents the following items (If unable to attach documents, please fax or email the contact listed below):

• Transcripts, if using education to meet Minimum Qualifications

Application Notice

You can ONLY apply for this position through the Workplace Alaska website or via a hardcopy application. If you accessed this recruitment bulletin through a job search portal, such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" page. Your application must be submitted by 5:00 p.m. Alaska Standard Time on the closing date.

Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching documents to your application or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.

Supplemental Questions

This recruitment utilizes a supplemental questionnaire as part of the application process. These questions may be a mix of written, multiple-choice, and select all that apply questions. The answers you provide to the questions will be an opportunity for you to tell us about your experience and/or education. The answers will be used to determine which applicants will advance to the interview phase of the recruitment and selection process; please be as thorough and accurate as you can.

A cover letter is NOT required for this position. Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Education

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of the interview.

Special Instructions for Foreign Education

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.

Work Experience

If using work experience not already documented in your application, also provide the employer's name, job title, employment dates, and whether full or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are clearly met. If they are not, the applicant may not advance to the recruitment interview and selection phase.

Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

Bargaining Unit

If you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, do not complete this question.

Flexible Staffing

This position is flexibly staffed. The level of the job offer will be based on the selected candidate's eligibility. If hired at the lower level, you will be promoted to the higher-level job class after completing the training plan and meeting the minimum qualifications.

Multiple Vacancies

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO Statement

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or (907) 465-3412 (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

Contact Information

Workplace Alaska Application Questions & Assistance

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance, please visit the reset password page.

For specific information about this position, please contact the hiring manager at the following:

Adam Bryan

Department Operations Manager

Adam.bryan@alaska.gov

Careers with the State of Alaska offer MANY benefits

The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.

For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.)

Insurance Benefits

• Health insurance, which includes employer contributions toward medical/vision/dental

• The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.

• AVTEC

• Confidential

• Correctional Officers

• Marine Engineers

• Mt. Edgecumbe Teachers

• Supervisory

• Unlicensed Vessel Personnel/Inland Boatman's Union

• Exempt employees (not covered by collective bargaining)

The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.

• General Government

• Labor, Trades and Crafts

• Public Safety Employees Association

• Masters, Mates & Pilots

Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)

Optional Insurance Benefits

• Group-based insurance premiums for

• Term life (employee, spouse or qualified same sex partner, and dependents)

• Long-term and short-term disability

• Accidental Death and Dismemberment

• Long-term care (self and eligible family members)

• Supplemental Survivor Benefits

Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses

Retirement Benefits

• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)

• Matching employer contribution into a defined contribution program (new employees)

• Employer contribution into a defined benefit or defined contribution program (current employees)

• Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security

• Option to enroll in the Alaska Deferred Compensation Program

• Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options

See https://drb.alaska.gov/retiree/ for additional information

Paid Leave & Other Benefits

• Personal leave with an accrual rate increase based on time served

• Eleven paid holidays a year

01

I acknowledge I understand the education and/or experience being used to meet the minimum qualifications for this position must be adequately documented in this application in order to be considered. Attaching a resume is not an alternative to filling out the application in its entirety. Failure to submit a complete application may lead to a determination your application is incomplete and your removal from consideration for this job opening.

• I acknowledge I understand this requirement.

02

Please indicate the level for which you are applying. You will only be considered for the level(s) you indicate.

• I want to be considered for the Internet Specialist 1 level only
• I want to be considered for the Internet Specialist 2 level only
• I want to be considered for the Internet Specialist 1 and Internet Specialist 2 levels

03

In 4-5 sentences, please describe your knowledge, skills, and abilities in internet technologies and protocol skills. Experienced and proven ability to plan, organize, develop, and manage internet projects, assignments, and deadlines concurrently with multiple stakeholders. (your answer must be supported by your application)

04

In 4-5 sentences, please describe your knowledge, skills, and abilities in working knowledge of Internet server operations, operating systems, and security principles and protocols. (your answer must be supported by your application)

05

In 4-5 sentences, please describe your knowledge, skills, and abilities in working knowledge of graphic and web design, navigational aids, site architecture, and web-based applications and accessibility technologies. (your answer must be supported by your application)

06

In 4-5 sentences, please describe your knowledge, skills, and abilities in taking independent corrective action when errors or misinformation are identified. Normally, content will come from direction of department management or program staff. Incumbent decides the layout and language of web pages. (your answer must be supported by your application)

07

In 4-5 sentences, please describe your knowledge, skills, and abilities in advanced knowledge of internet browsers, content management systems, HTML, and CSS. Some knowledge of programming and scripting languages. (your answer must be supported by your application)

Required Question

Agency State of Alaska

Address PO Box 110201

Juneau, Alaska, 99811

Phone (800) 587-0430 (Statewide toll-free number)

(907) 465-4095 (Juneau and out-of-state callers)

Website http://workplace.alaska.gov/