Internet Sales Specialist

RoadRunner H-D is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty!

If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the perfect fit for this team!

The ideal candidate will either have experience selling motorcycles and powersports in an e-commerce setting or be very knowledgeable about them!

Responsibilities:

• Manage incoming phone calls and internet leads with requests about motorcycles.
• Confirm sales appointments and perform long-term follow-up on all unsold customers.
• Answer incoming calls and respond to internet inquiries promptly with courtesy, honesty, accuracy, and professionalism - If you cannot answer the question, make an honest effort to ensure you get the answer from the right source (no matter what they need).
• Communicate effectively with customers according to their preferred method of communication (phone, email, text) with exceptional writing and email skills.
• Follow up with all unsold prospects daily and stay in contact with sold customers for customer follow-up and retention.
• Keep up-to-date with incoming inventory and operate software to locate vehicles quickly and efficiently.
• Maintain accurate and thorough customer information and interactions with guests into the CRM through data entry.
• Perform other job-related duties as assigned.

Requirements

• Experience utilizing CRM systems such as Eleads is desired but not necessary
• Outstanding communication skills both verbal and written, including exceptional email skills.
• Energetic and outgoing personality.
• Professional, pleasant, and friendly demeanor.
• The willingness to persistently follow up with customers.
• Internet savvy with excellent computer and organizational skills to track leads.
• Familiarity with and interest in powersports vehicles.

Benefits

What RumbleOn/RideNow Powersports Offers You:

A fun, relaxed, and casual work environment with awesome people by your side working as a team to ensure the entire group's success! Plus...

• Healthcare, Dental, & Vision Insurance (we pay a very generous portion of the employees medical premium!)
• Life and disability insurance
• Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long-term career...we promote from within!!
• Commission based pay plan on your appointment shows and appointment sales allowing you unlimited earning potential!
• And more…

*All applicants must pass pre-employment testing including: background checks, MVR, and drug testing in order to qualify for employment*

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