Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a Internet Sales Consultant, you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for strong, energetic, people-focused Internet Sales Consultant who will help us redefine the car-buying experience. Does this sound like you? Apply now!
Responsibilities and Qualifications
The Internet Sales Consultant's primary role in the dealership is to respond to customers that inquire about a vehicle advertised online utilizing phone and email methods. The Internet Sales Consultant works with customer's who visit the store directly taking them through the initial buying process through to the final sale.
Contacting and communicating with customers to identify needs using the Asbury selling process
Build rapport with customers to build a base of referrals to establish customer network
Answer internet leads with in the stores required time and email product information with pricing
Achieve store goals and consistently maintain a 12-15% closing ratio on internet inquiries
Answer sales phone calls and set appointments for customers
Make outbound phone calls to follow up with customers on inquiry, after the sale and for repeat business
Conduct test drives and vehicle walk-arounds with customer
Work with customer from start to finish throughout the buying process
Must have motivation to be successful
Exhibit great customer service skills
Must be able to create and maintain customer relationships
Strong computer & phone skills
Experience utilizing and maintaining a customer relations management database
Prior automotive sales or retail experience, customer service, call center, or business development experience a plus
Maintain professional business attire and appearance
Bi-lingual is always a plus
Self-motivated and a team player
Bachelor's Degree in Business Administration, Marketing or a related field preferred
MBA a plus!
Must have a valid Driver's License
Must be able to pass pre-employment screenings (background & drug test)
In order for you to be your best for our customers, you have to be healthy, financially-secure and continue to develop your skills and expand your knowledge. We are committed to helping you achieve these goals through our competitive benefits and perks program!
Competitive weekly pay
401k plans with company matching for most full-time and part-time team members
Health care medical, dental and vision insurance plans
ZERO-COST medical premium for base HDHP option for team member only coverage (select roles eligible and job tenure applies: A&B Technicians, Body Shop Technicians, Internal Technician, Body Shop Mechanical Tech's, Painters, Shop Foreman, Sales Consultants, Service Advisors and Body Shop Estimators.)
Tax-free flexible spending accounts
Life Insurance ($30,000 complimentary), short-term and long-term disability plans
Paid holidays and PTO (up to 28 days depending on length of employment service and position)
Stock Equity Grant program for high performance (select front-line team members eligible!)
Employee discounts on service and cars
Up to 8 weeks paid pregnancy disability leave program
Career Path tool to assist in career development
Scholarship program for employees, their parents, and their dependents
Opportunities to join our community service initiatives
Recognition program with opportunity to earn credit on Amazon.com
Employee referral program with bonus opportunities
Why Asbury? Asbury offers the advantages only a major dealer group can. With more than 25,000 available vehicles in stock to sell, 500+ cars sold and 4,500+ vehicles serviced daily, 8,000 team members and 8 million customers, we are one of the largest Fortune 500 franchised auto retailers in the United States. Asbury operates more than 80 dealerships across the country-- which means there are plenty of opportunities for career growth and development. Our competitive pay and benefits, training opportunities, and recognition programs make Asbury an industry leader. To find out more, visit us at: www.asburycareers.com.