Supports the execution international wire transfer for the Fulton Financial Corporation customer base. Utilizes departmental foreign exchange and international wire transfer platform and SWIFT codes within the International Group.
Adheres to documented procedures and policies while complying with regulatory and risk requirements. Leveraging the existing global correspondent network, processes all incoming and outgoing USD and foreign currency transfers on behalf of FFC affiliate branches, downstream correspondents and customers. Provides strong customer service support to both internal and external customers. Requires building and maintaining a vast knowledge of foreign currencies, specific country payment requirements, regulatory guidance and often complex, international and domestic funds transfer networks in order to proactively structure and troubleshoot payments.
Responsible for the processing of all Corporate Customer, Branch, Online and Correspondent Bank requests for outgoing international USD and Foreign Exchange wires in accordance with documented procedures. Review payment requests for accuracy and required compliance components.
Follow up with internal or external customers as necessary. Verify that accounts are properly funded. Coordinate and troubleshoot issues with other departments as required. Using knowledge of international wire routing logistics, input and release wire requests into system of record utilizing accurate formatting and routing channels.
Responsible for following guidelines outlined in the Corporation's Bank Secrecy Act program and the International Group Wire Compliance Policy and Procedures. Maintain knowledge and awareness of high risk countries and special requirements.
Follow procedures for high risk or suspicious payments. Consult with Supervisor and Bank Secrecy Act group on payments designated for high risk countries. Screen for potential fraudulent transactions.
Obtain escalated approvals where necessary. Maintain proper documentation of approvals and supporting notations.
Wire Team Miscellaneous Duties. Assist in maintaining corporate international wire agreements as necessary.
Prepare and send customer advices. Use knowledge of international banking transactions and customer service skills to answer customer questions via telephone or email. Maintain proper documentation of international wires for files.
Provide wire information as necessary for Audit. Monitor queues for any incoming or outgoing payment messages. Maintain proficient knowledge of SWIFT technology and various message types and their uses.
Consult with vendor when necessary. Build monthly reports.
High School Diploma or the Equivalent Experience or equivalent experience. Specialty: Does not apply at this level of education. (Required)
1 or more years Banking. (Required)
EEO Statement As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Financial Corporation currently or in the future.Fulton Financial Corporation ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.
Fulton Financial Corporation