International Logistics Management Specialist

Overview

PITT OHIO, a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, LTL and TRUCKLOAD services is seeking an International Logistics Management Specialist to join our team.

We offer competitive wages, hospital/medical insurance with no weekly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!

Responsibilities

• Oversee the shipment lifecycle for international shipments:

• Manage the dispatching and transportation of the shipment to achieve desired pick-up & delivery criteria; providing regular updates to client in transit.

• Negotiate pricing with Customer & Provider

• Secure signed documentation from each party

• Order entry

• Secure proof of delivery documentation and complete shipment lifecycle within TMS

• Validate Customer & Provider rates are correct and apply any accessorial charges that have been incurred throughout transit.

• Communicate expired rates to Pricing Department

• Monitor incoming messages into personal and shared email groups and collaborate with provider network to procure drayage, transloading, and international quotes

• Prospect and contract new providers/vendors and expand existing partnership

• Able to react to change productively and handle other essential tasks as assigned

Other Duties

• Create and/or propose efficiencies in the operational process

• Have a functional understanding of provider capabilities within TMS system and collaborate with Carrier Management team to source new opportunities, providing the right fit and best overall solution for the customer.

• Collaborate with Department Manager and Sales Team in order to evaluate customer pipeline and achieve desired departmental scorecard

• Support Billing Department as needed

• Create solutions for inland transportation (import), deconsolidation and distribution

• Create solutions for outbound transportation (export), consolidation, transportation

• Support Carrier Management initiatives as necessary

• Support on-boarding efforts by making Sales calls, on-site Customer & Provider visits as determined

• Provide ongoing feedback with respect to Provider performance to Carrier Management team

• Collaborate with the Carrier Management team to measure KPI's and ensure quality assurance

• Audit provider invoices for accuracy

• Continue to improve margins without sacrificing service quality

Qualifications

• Command of English language to communicate effectively with internal and external customers

Undergraduate degree in Supply Chain, Logistics, or Business or equivalent industry experience preferred

• Transportation industry experience strongly preferred

• Negotiation skills are essential

• Most possess excellent interpersonal, verbal, written communication skills and have the ability to multi-task

• Intermediate comprehension of Microsoft Office Software products including Excel, Word and Outlook

• Ability to develop and manage relationships with managers, customers, and operations employees

• Previous customer service experience preferred

• Ability to work individually and as part of a team

• Ability to establish and maintain effective relationships with all levels of internal and external customers

• Strong math, problem solving and analytical skills

• Strong organizational and time management skills

• Willingness to work a flexible schedule