International Logistics Coordinator

Pilot Freight Services Folcroft , PA 19032

Posted 4 weeks ago

Pilot Freight Services is seeking a full time International Operations Agent for our Philadelphia, PA location.

Job Functions:

  • Answering of phones and Emails professionally and timely.

  • Quoting customers and overseas partners.

Updating Special Tracking and Accounting Reports for Customers.

Dispatching of shipments.

  • Ensure dispatch is aware of any special instructions/cut offs.

  • Interface with Customs Broker, Importer and Customer for Import Shipments.

  • Booking of air shipments with Pilot Gateway teams.

  • Confirming Known shipper via KSMS for air shipments.

  • Booking ocean shipment with co-loader and ocean carriers.

  • Label Air and Ocean Shipments.

  • Process DG shipments including checklist.

  • Filing of AES.

  • Accurately complete entry of pickup/quote information into Navigator.

  • Tracking and tracing of shipments.

  • Communicating to internal/external customers and sales regarding issues.

  • Update/notate tracking milestones.

  • Research of shipments for Corporate requests/reports.

  • Research of shipments for Accounting requests/reports.

  • Understanding TSA regulations.

  • Billing: closing out of shipments timely. Including request of vendor invoices and selling rates.


  • Must have knowledge of airline regulations i.e. oversize, banding.

  • Import specific:

  • Must have knowledge of POA, customs brokerage regulations, DO, ISF.

  • Must have knowledge of working with air and ocean carriers.

  • Timely invoicing and closing out of shipments.

  • Ability to facilitate progressive change, getting along with other employees, following direction and continually improving.

  • Maintain operation by initiating, coordinating and enforcing program, operational, and personnel policies and procedures.

  • Ability to work independently using sound judgment while working in a team-oriented environment.

  • Maintain a working knowledge of all emergency policies and regulations.

MS Word

  • Proficiency in written & verbal communication


  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

  • Team Player: Works well as a member of a group

  • Leader: Inspires teammates to follow them

  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

  • Self-Starter: Inspired to perform without outside help

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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International Logistics Coordinator

Pilot Freight Services