Under primary supervision of the Coordinator of International Academic Advising (focused on advising activities) and secondary supervision from the Academic Advising Director in the Office of the Vice Provost for Undergraduate Education (focused on liaison, coordination, and collaboration to determine and implement best practices for the special student population served), provide comprehensive and wide-ranging academic advising and cultural adaptation services for international students.
Serve as resource for departmental academic advisors on a wide variety of policy implementation guidelines; provide advice and guidance to the chairs and members of college faculty governance committees and International First Year Experience program partners including SISS, ESL Programs (Linguistics and UWP), other undergraduate Deans Offices, Undergraduate Education, and Student Affairs - including Admissions, SASC and the Student Community Centers (CCC, LGBTRC, etc.). Collaborate closely with appropriate personnel in SISS and New Student Academic Services in Student Housing to provide essential pre-arrival advising services, including special summer programs for international students. Collaborate on the design and implementation of Freshman and Transfer Orientation, with special emphasis on International Orientation and Welcome Programs, workshops and presentations on such topics as cultural adjustment, classroom culture in the United States, academic expectations, developing peer connections, etc. Under the supervision of the Coordinator of International Academic Advising ensure ongoing, individual and holistic advising for all international students to develop a strong foundation for retention and academic success through graduation.
Interpret and apply complex Academic Senate, College and Campus academic and administrative regulations and policies associated broadly with undergraduate education and advising and in particular as they apply to international students.
Make decisions in consultation with appropriate college faculty on course planning and scheduling, academic intervention, dismissal, readmission, schedule adjustments and other matters of similar import for individual international students; collaborate with the Associate Dean, Director and Coordinator of International Academic Advising in planning and the development of office policies and procedures designed to optimize the delivery of advising and academic support services, such as mandatory quarterly advising; represent the college at public forums and respond on behalf of the college to inquiries or complaints from the general public; and evaluate and officially certify the completion of degree requirements.
Provide oversight for student Academic Peer Advisors and student assistants, and collaborate with campus partners to provide advising services for students attending International & National Orientation (INO) and Summer Start.
Work at desk for several hours at a time.
Lift materials weighing up to 25 lbs.
Background Check Required:
This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks.
Baccalaureate degree in Psychology, Sociology or related field, or an equivalent combination of education and experience.
Experience with multicultural and student development theories and advising.
Knowledge of multi-cultural dynamics within a university setting and the academic environment and the pressures encountered by students at a major research university.
Direct experience with international students in an educational setting at an institution of higher learning.
Knowledge of personal and social problems commonly encountered by college students of all backgrounds
Knowledge of state-wide, national and international college and university programs.
Experience implementing advising and transition programs aimed at international first year and transfer students.
Skills to establish and maintain effective working relationships in a collaborative and cross-cultural environment and to resolve both service and personnel issues.
Experience with general curricular elements and structures (e.g., courses, units prerequisites, majors and minors).
Experience with the rules and regulations governing undergraduate education as set by the Academic Senate (e.g. General Education).
Effective interpersonal, communication and listening skills to interact positively and cooperatively with students, parents, faculty, administrators, staff and the general public.
Problem solving skills and experience to identify and document patterns of student academic needs and to develop strategies and programs to successfully meet those needs.
Skills to understand complex policies, and interpret and apply rules and philosophy.
Skills to examine and assess college transcripts and accurately compute grade point averages and grade point balances.
Experience composing correspondence and clear and concise written summaries.
Skilled at group and public presentations
Knowledge of UC, Federal and State policies and laws regarding privacy of information.
Skills to use a personal computer, including ability to develop expertise in using software and information management systems favored by campus.
Organizational and planning skills to set work priorities under pressure of deadlines.
Skills providing supervision for student staff in a variety of venues and circumstances.
Master's degree in Psychology, Sociology or related field, or an equivalent combination of education and experience.
Knowledge of College of Letters & Science and University regulations, procedures and academic requirements.
Knowledge and experience providing advice to the Dean and Director on issues with existing policies and/or regulations and making recommendations for improvements.
Experience living abroad.
University Of California