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The Systems Administrator must have a deep and broad knowledge of computer software, hardware and networks. They will be responsible for designing, organizing, modifying, and supporting our company's computer systems. They will provide excellent customer service at every opportunity and ensure our technology infrastructure suns smoothly and efficiently.
1.Install and configure software and hardware
2.Manage network servers and technology tools
3.Monitor performance and maintain systems according to requirements
4.Troubleshoot issues and outages
5.Ensure security through access controls, backups and firewalls
6.Develop expertise to train staff on new technologies
7.Consistent documentation of all tickets and tasks
8.Provide escalation support for Service Desk team
9.Setup and manage user permissions in all systems
10. Unrelenting commitment to provide excellent customer service at all times.
11. Attend all BSA training (at least annual) offered through the bank. More frequent and/or specific training may be required, depending on job responsibilities. Perform job responsibilities to ensure the bank's compliance with BSA/AML policies and procedures, which include detecting potential suspicious activity and reporting such activity to the BSA Officer and may include gathering and entering data into systems for monitoring and reporting.
Note: Incumbent may be asked to perform other non-essential duties as assigned.
Education 4-year degree or equivalent experience preferred
Experience Proven experience as a Systems Administrator, Network Administrator or similar role.
Capstar Financial Holdings, Inc.