Internal Controls Analyst

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person.

PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.

Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

Meet the team:

As an Internal Controls Analyst, you will be part of the Business Risk Control Lead Team for Credit Operational Risk and Strategy. The Team's remit is to manage and execute First line Risk processes such as Risk Identification, Risk Assessment, Risk and Control Evaluation, Management and Resolution of issues and incidents, Risk & Compliance Plan output as well as Risk Reporting for products, functions and jurisdictions. This role, forms part of a small but dynamic team within the BRCL and will primarily focus on Issue Management related activities.

Job Description:

Your way to impact:

You, a vital player in a compact yet powerful team, will work closely with Credit Operational Risk & Strategy First line operations Leaders as well as partnering with other Business Risk and Control Leads and stakeholders across Product, Policy, and other supporting teams. With your savvy skills and proactive attitude, you will manage various risk mitigation activities, primarily relating to Issue, Incident & Remediation Management.

Your Day to Day:

• Conduct Root Cause Analysis for potential issues and/or closed incidents across Credit Operational Risk & Strategy (CORS) Programs while expanding your knowledge of their processes and controls.

• Collaborate with other Business Risk and Control Leads and business owners to align on ownership & remediation plans for both Credit Operations Risk & Strategy and upstream issues, ensuring adequate resources are in place to manage operational impacts

• Engage with Second Line of Defense Teams as part of Issue Management & Remediation Planning and Risk Life Cycle functions.

• Develop a deeper understanding of the Business Risk and Control Leads role in the Control Environment and PayPal's Risk Taxonomy.

• Support other BRCL related tasks & activities associated with Management & Mitigation of Risk for the Credit, Operational Risk and Strategy Organization.

Communication Skills:

• Strong team player with excellent verbal and written communication skills.

• Ability to drive fruitful discussion with internal and external stakeholders to devise and execute on remediation plans, leveraging your experience and knowledge of Credit, Operational Risk & Strategy products and programs.

Problem-Solving Abilities:

• Ability to deep-dive problem statements to identify root cause and partner with the business to understand their needs when determining best solutions.

Attention to Detail:

• Proficient in Microsoft Office with knowledge of our internal systems & tools, comfortable reviewing and interpreting policies & procedures, ideally with good knowledge of multiple Credit, Operational Risk & Strategy products and programs.

Education:

• Bachelor's degree or 4 years relevant experience

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

• PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$52800 to $136510

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we're committed to building an equitable and inclusive global economy. And we can't do this without our most important asset-you.

That's why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.

Belonging at PayPal:

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don't hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.