Internal Audit Senior Manager- Quality Assurance & Reporting

Join a leading fintech company that's democratizing finance for all.

Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.

As we continue to build...

We're seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world - we'd love to have you apply.

About the team + Role

The Internal Audit function provides independent, objective, reliable, valued and timely assurance regarding the effectiveness of governance, risk management, and internal controls that mitigate current and emerging risks and help strengthen the internal control's ecosystem.

The Internal Audit team at Robinhood provides governance and oversight for the Company and across its regulated entities. The function also facilitates communication of risk management information between the regulated entities' RHM leadership, and the Company's Board of Directors and its Committees, strengthening the Company's risk management, internal controls, and governance.

Robinhood Markets (RHM) is the parent company of various lines of business, including Brokerage, Crypto, and Cash services. We are looking for a Senior Manager to join the Risk & Audit Team at Robinhood.

Quality assurance:

This position is responsible for setting up the quality program, ongoing monitoring, inspecting and proposing measures to enhance the department's deliverables and supporting external quality assessments in order to meet IIA standards. Their day-to-day work involves careful inspections and providing oversight on quality standards. Other essential duties and responsibilities in quality assurance include: troubleshooting quality issues; ensuring compliance with laws and regulations; documenting and rolling out quality guidance; and training and mentoring team members to maintain enhanced quality standards.

Company Board, Management committees and executive reporting:

Own and continuously improve executive management reporting, geared toward the Senior Leadership teams and the Company Board of Directors. Support reporting deliverables toward committees and executive leadership in a timely manner and with a consistent standard. Partner with senior leadership to coordinate and manage the various types of executive reporting, scorecards, performance metrics, and as-needed ad hoc reports. Prepare complex information in a concise and executive-ready manner.

Regulatory and Exam Management activities:

Support the department through the Regulatory and Exam Management activities. The scope of work includes coordination of internal requests (e.g., Legal, Compliance, Risk, Audit) during a variety of regulatory reviews (e.g: FINRA, DFS, SEC, regional regulators). This includes enabling transparency in exam schedules and status, developing metrics and management reporting, managing related initiatives, developing response content, and improving content delivery, communicating overviews via presentations, and preparing stakeholders for executive and regulatory meetings.

The role is located in the office location(s) listed on this job description which will align with our in-office working environment. Please connect with your recruiter for more information regarding our in-office philosophy and expectations.

What you'll do

• Assist Risk and Audit leadership with the development of strategy and departmental OKRs

• Partner on continuous development and enhancement audit methodology and frameworks related to internal and external quality assurance programs, establish consistent standards for audit execution while ensuring compliance with IIA requirements

• Be responsible for executive reporting including coordination and development of presentation materials with cross functional leadership teams

• Be the POC for the Risk and Audit teams during regulatory exams, including managing and preparing responses to regulator requests and preparing meeting presentations and materials

• Build collaborative and positive relationships with business and cross-functional partners

• Build partnerships with other organizational lines of defense (i.e. Operations, Customer Experience, Finance, Compliance, etc).

• Participate in ad hoc projects and initiatives that enhance the risk and control environment.

• Gain product knowledge of Robinhood products, processes, and systems. Stay abreast of current industry standards.

What you bring

• Passion for Robinhood's products and our mission to democratize access to global financial systems

• Bachelor's degree in relevant fields such as Legal, Risk Management, or Compliance.

• 7+ years of experience in an Internal Audit QA function

• 10+ years of experience in a similar role in Legal, Risk Management or Compliance within a large and high growth company that provides financial products and services, and proven experience in project management and leading a group. Knowledge of regulatory matters and related exam experience is a plus

• Risk management, regulatory and compliance experience in brokerage, crypto currency, trading, and money services/payments

• Strong demonstrated experience in managing executive reporting; communicating with C-team, Company Board and Regulators, and/ or auditors. Excellent interpersonal, leadership, organizational and communication (verbal and written) skills.

• Strong attention to detail, organizational skills, and a commitment to ensuring that information provided is accurate, complete and to the highest standard

• Ability to deliver on ad-hoc projects and learn new areas while supporting them.

• Strong analytical skills, solid judgment, and the ability to evaluate complex business issues.

• Ability to thrive in a fast-paced, deadline-driven environment, including by demonstrating excellent time management and planning skills.

Bonus Points

• Master's degree or certification in a relevant field such as Legal, Compliance and/or Risk Management

• Experience evaluating the design, effectiveness and regulatory requirements of processes and controls within a bank, broker-dealer, or similar financial institutions

• CPA, CFA and /or CIA certifications, FINRA Series 7, 24

What we offer

• Market competitive and pay equity-focused compensation structure

• 100% paid health insurance for employees with 90% coverage for dependents

• Annual lifestyle wallet for personal wellness, learning and development, and more!

• Lifetime maximum benefit for family forming and fertility benefits

• Dedicated mental health support for employees and eligible dependents

• Generous time away including company holidays, paid time off, sick time, parental leave, and more!

• Lively office environment with catered meals, fully stocked kitchens, and geo-specific commuter benefits

Base pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. The expected salary range for this role is based on the location where the work will be performed and is aligned to one of 3 compensation zones. This role is also eligible to participate in a Robinhood bonus plan and Robinhood's equity plan. For other locations not listed, compensation can be discussed with your recruiter during the interview process.

Zone 1 (Menlo Park, CA; New York, NY; Bellevue, WA; Washington, DC)

$166,000-$195,000 USD

Zone 2 (Denver, CO; Westlake, TX; Chicago, IL)

$146,000-$172,000 USD

Zone 3 (Lake Mary, FL)

$129,000-$152,000 USD

Click here to learn more about Robinhood's Benefits.

We're looking for more growth-minded and collaborative people to be a part of our journey in democratizing finance for all. If you're ready to give 100% in helping us achieve our mission-we'd love to have you apply even if you feel unsure about whether you meet every single requirement in this posting. At Robinhood, we're looking for people invigorated by our mission, values, and drive to change the world, not just those who simply check off all the boxes.

Robinhood embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please review the specific policy applicable to the country where you are applying.