Intern - Product Enablement

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary:

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here, you will be part of a team that doesn't just embrace what's exceptional, It CREATES exceptional.

During the internship, you will be able to complete real world work along with multiple internal Iron Mountain teams while contributing to our digital growth aspirations. You will also experience:

• Competitive hourly rate

• Structure Development over a 12 week program including (starting on 05/20/2024):

• Professional Skills

• Business Acumen

• Executive Speaker Series

• Consistent Feedback and Evaluation

• Networking with other interns

Job Responsibilities:

The Product Enablement Intern position is in the Global Product and Technology organization. Iron Mountain offers a content services platform that provides actionable business insights and predictive analytics through Machine Learning (ML)-based classification of a company's physical and digital information, which adds structure, context and meta-data to information to make it more usable. The resulting enriched content can then enable enhanced automated governance and workflows for our customers. We currently have an opportunity for an Intern to work with our Product Enablement team to further develop our product training & collateral to help our sales people deliver technical solutions meeting our customer needs.

Key Responsibilities

• Work with the Product Enablement Team to develop and deliver training to our worldwide sales team.

• Learn to design and deliver eLearnings through the use of industry standard tools and platforms.

• Develop and present enablement through engaging, well-designed, live training presentations.

• Participate in design discussions using adult learning best practices and consider the tradeoffs to support business value, scalability and delivery timeline.

• Perform audience research to understand training needs and identify seller pain-points.

• Work with project managers, product marketing, corporate marketing, sales, solution architects, engineers, and product managers as subject matter experts to design, develop, implement and deliver training sessions.

• Audit existing enablement content to determine value and refresh cycles.

• Translating technical product features and topics into use cases and customer value based messaging.

• Attend team meetings including daily standups, planning, and retrospectives.

• Gather design inputs from cross-functional stakeholders, including product management, marketing, development , customer support, IT/Imaging operations, billing, project management, and development team members.

Functional Knowledge Skills & Competencies:

Education Qualifications:

• Currently pursuing a Bachelor's degree with an expectation that degree will be obtained by July 2025 or earlier

• Must be returning to the course of study following completion of the internship

• Preferably pursuing a degree business, marketing, learning & development, or a related technical field

Requirements:

• Participation in the internship program requires that you are located in the continental United States for the duration of the program

• Interns will be evaluated for a full time position with their team

• Must be authorized to work in the United States without restriction

• This is a 40 hour per week assignment, lasting between 10-12 weeks with the expected start date being May 20, 2024

Professional Skill Qualifications/Preferred:

• Excellent communication and teamwork skills

• Great attention to detail

• Ability to work independently and as a collaborative team member

• Ability to learn and comply with company policies and procedures

• Strong analytical and problem solving skills

• Experience with video/image editing software

• Experience with online learning

Reasonably expected salary range: $27,400.00 - $34,300.00

Category: Other Designations

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE

Requisition: J0069977