Intern - Lean Promotion Office

The University Of Kansas Hospital Kansas City , KS 66101

Posted 2 weeks ago

Position Summary/Career Interest

The Intern is designed for the student experience. An internship enables the intern to gain practical experience as a professional under conditions conducive to educational development. The Internship will be designed for a specific time period to observe job functions and responsibilities, and gain an overview of the area assigned. The Intern will experience typical job responsibilities associated with a specific position or department. The Lean Promotion Office is the centralized improvement office, who develops, deploys and models a healthcare specific management and improvement system based on the Toyota Operating System. We develop individuals and teams though education, coaching, mentoring and facilitating. We design, improve, and manage tools, methods and infrastructure required for continuous improvement.


  • Demonstrates an active commitment to the mission and values of the hospital.

  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.

  • Compile, copy, sort, scan and file records of office activities, business transactions, and other documents.

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

  • Check and/or compare documents, forms, applications, or other materials for accuracy, completeness, grammar, and format. Compose routine correspondence and memoranda in accordance with instructions.

  • Collect, sort, batch, alphabetize, code, and/or place in numerical order various documents for filing, storage, or processing. Organize, maintain, and/or purge files, documents, and/or logs.

  • Receive and respond to inquiries by providing directions, instructions, promotional material, or other general information or referring such inquiries to the appropriate persons.

  • Handle and process mail. Answer telephones, direct calls and take messages.

  • Ensures telephone calls are routed to the appropriate person within Human Resources.

  • Assist with scheduling of meetings.

  • Retrieve records, assist with requests or inquiries, and route to proper persons.

  • Assure that the work meets quality and production standards by reviewing the work for accuracy and proper completion and monitoring output.

  • Maintain records, determine needs, obtain authorization, and complete forms to replenish equipment, materials, and supplies. Distribute materials as requested.

  • Assist, as needed, on established projects or short-term activities. These projects will be checked and approved by the intern's mentor.

  • Assists the department in carrying out various human resource programs for all employees.

  • Participates in staff-meetings and committees as requested.

  • Greets and assists employees and external visitors in Human Resources and notifies appropriate contact for assistance.

  • Assists visitors/employees with entry into the on-line application system, benefit program, and the intranet for human resources forms.

  • Demonstrate an active commitment to the mission and values of the health system

  • Be willing to develop an understanding of Lean principles and values

  • Participate in staff-meetings and committees as requested

  • Assist team members on established projects or short-term activities

  • Seek opportunities to assist others and develop projects

  • Work on special projects or tasks as assigned to develop an understanding of effective communication, administrative tasks, team building, and problem solving skills

  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

  • Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.



  • Enrolled in College

  • High School Diploma

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Intern - Lean Promotion Office

The University Of Kansas Hospital