Intern- IT Support Intern: Full Time, Jul-Dec 2021

3DS Dassault Systems Waltham , MA 02154

Posted 2 months ago

Imagine New Horizons Be at the forefront of innovation! Serving customers of all sizes, in all industries from high-tech, life sciences, construction and transportation, we help businesses and people around the world create products and services in a novel, sustainable way. Do you have dreams? Do you enjoy a challenge? Here at Dassault Systmes, we empower people with passion to change the world.

Shape your career with 3DS! #WeAre3DS

What your role will be? As an IT Support Intern, you will learn how an IT Team within a billion-dollar enterprise software company is structured, functions, and executes. As part of this dynamic team of 6 IT service professionals you will gain exposure to a variety of IT support roles, a valuable hands-on experience in an innovative company.

The IT Support intern will assist with the delivery and setup of equipment for employee hardware upgrades and for new hires across the Waltham Campus, support end-user hardware and software issues, maintain stockroom inventory and employee IT asset assignments, support events in conference and training rooms, and handle other hardware/software-related projects and tasks. Prior scripting or programming knowledge will be an invaluable skill as the intern will be applying scripting skills an IT systems and support setting.

As part of this team of knowledgeable contributors, you will to provide efficient, timely, high quality technical support to allow each of our business users to work efficiently with their IT equipment within North America.

The Challenges Ahead

  • Provide the highest possible level of professionalism in all our daily tasks and interactions.

  • Provide innovative solutions while sustaining high level of integrity following DS standards, processes and management approvals.

  • Provide excellent customer service to our DS Employee population

  • Build relationships and exude a willingness to help

Your Key Success Factors (meet at least 8 of the following criteria)

  • Prior scripting (PowerShell, Python) or programming experience

  • Dedicated to a high level of customer service and follow through including excellent communication skills with peers, management, and business users.

  • Dedicated to a high level of customer service and follow through including excellent communication skills with peers, management, and business users.

  • Experience with MS Windows, MacOS, and background in Active Directory

  • Experience with Microsoft SCCM and Operating System Deployment (OSD)

  • Ability to lift 40 lbs

  • Ability to research, design, and implement technical solutions to completion

  • Ability to work independently and/or within a collaborative team structure

  • Positive, self-motivated individual with high level of enthusiasm and willingness to learn and incorporate coaching and instructions into daily tasks and assignments

  • Highly organized with critical attention to details

  • Ability and willingness to self-teach new and advance software functions; coaching and instruction will be provided, but we want someone who goes after knowledge

  • Possess new technology curiosity and a history of self-technical education; you are not nervous about what you don't know in technology, but excited about it due to your curiosity

  • Strong functional use of Microsoft Office (Outlook, Word, Excel, PowerPoint, and knowledge of Access or SQL)

  • Strong communication skills in two parts

  • Very strong writing skills utilizing the rules of English grammar

  • Verbally clear, concise, and grammatically correct oral (speaking) communication skills in English

Be in the know Attention to detail and friendly disposition is desired. Integration and speaking to a variety of users is a large piece of this role. As the intern, you will be engaging with employees at their desks (to check their hardware and software) and with employees working remotely. You must be familiar with Windows and PC hardware. Some knowledge of networking and other operating systems (Mac OS and Linux) are a plus.

  • Currently enrolled in Associate's, Bachelor's, Master's, or Doctorate's degree program

  • Must be enrolled in degree program throughout the entire duration of the internship; cannot graduate or have graduated

  • Minimum cumulative GPA 3.0 or higher

  • Work onsite at a Dassault Systmes location; no remote or offsite permitted

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Finance LDP Intern Summer 2021

Raytheon Technologies Corp

Posted 2 weeks ago

VIEW JOBS 1/9/2021 12:00:00 AM 2021-04-09T00:00 Job ID 01418107 Date posted 01/08/2021 City Waltham State Massachusetts Country United States Date Posted: 2021-01-05-08:00 Country: United States of America Location: UTMA2: RTX HQ - Waltham MA 870 Winter Street , Waltham, MA, 02451 USA Raytheon Technologies Corporation (RTX) is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises four industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, Raytheon Intelligence & Space and Raytheon Missiles & Defense. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Waltham, Massachusetts. Internship Summary The Finance Leadership Development Program (FLDP) internship is our primary feeder for the full-time FLDP and provides valuable exposure to the broad range of RTX businesses and cross-section financial/accounting skills, disciplines, and functions. The candidate will work closely with a Finance team to deliver real results in the areas of accounting, finance, financial planning and analysis or financial operations. Interns will work at one of RTX's dynamic global business units: Collins Aerospace, Pratt & Whitney, Raytheon Intelligence & Space, Raytheon Missiles & Defense or RTX Corporate Headquarters. The successful candidate will be involved and potentially work with current associates of the Finance Leadership Development Program (FLDP). Education / Qualifications * Must have a minimum of 30 credit hours completed * Be pursuing a Bachelor's degree in Accounting, Finance, or other relevant business concentration Selection for the Finance Leadership Development Program internship will be based on the following minimum criteria: * Strong academic performance, minimum cumulative GPA of 3.2 * Proactive and results-driven individual who thrives in a fast paced and dynamic environment * Excellent analytical and communication skills * May require travel and assignments may be in locations that would involve relocation * May require access to systems/tools that are restricted to individuals who possess US citizenship #LDP Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Raytheon Technologies Corp Waltham MA

Intern- IT Support Intern: Full Time, Jul-Dec 2021

3DS Dassault Systems