Intern, Infrastructure

Jo-Ann Fabrics Cleveland , OH 44114

Posted 3 weeks ago

Become part of the JOANN team and learn what it means to be #joannhappy through our internship program designed as an immersion experience full of meaningful, real work. You'll hit the ground running with work assignments that matter, have access to tools and people who will help you develop, and learn about the JOANN culture. There's also time baked in for making a difference in the community and last but not least, having a little fun.

Scope of Work

Department Related Project

  • 50%

The Intern, Infrastructure will update the CMDB (Configuration Management Database) in Service Now, by performing a manual audit of systems. Then configure the automated processes to update the CMDB via management tools such as SCCM and JAMF. Provide processes and tools to ensure that all systems are automatically updated in the CMDB.

  • Manual Audit, define current procedures

  • Provide recommendations on adding new systems

  • Completion of automation of CMDB updates

Day to Day Responsibilities

  • 30%

Work alongside the two existing technicians performing support and new user setup tasks. Along with shadowing our Asset Management Specialist, to learn our asset processes.

  • Resolving user incidents

  • New user setup and delivery of systems

  • Resolving software and hardware requests


  • Preferred: Junior or Senior pursuing a degree in Computer Information Systems, Computer Science, or Computer Engineering

This position will be located at:

5555 Darrow Road Hudson, OH 44236

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Network Infrastructure Engineer


Posted 3 days ago

VIEW JOBS 4/3/2020 12:00:00 AM 2020-07-02T00:00 Expedient is a provider of multi-cloud platforms, hosting and security and data center infrastructure as a service (IaaS) solutions. Our technical solutions enable our customers to focus on their own business innovation and success, while our team handles the information technology needed to support it. This is a high-growth industry offering layers of opportunity to grow your career. We are hiring a Network Infrastructure Engineer. Direct applicants only apply. Sponsorship is not provided. The Network Infrastructure Engineer is part of the Network Planning and Architecture team which is responsible for the planning, architecture, innovation, and maintenance of the internal network providing connectivity services for Expedient's products and services within and between each data center. Successful candidates will possess a strong business acumen with diverse knowledge of network technologies and how they operate at different layers of the OSI stack. They will embrace technical challenges with creativity and must have strong communication skills and an ability to interact with both technical and non-technical audiences. Position Responsibilities: * Plan, coordinate, and implement complex network projects and changes to meet the challenges and requirements of the business and our clients. * Work closely with our hardware and software vendors to continually improve the capabilities of the network and its services. * Troubleshooting of advanced routing and switching issues at both a backbone-wide and client specific level. * Identify and work to resolve potentially service impacting issues or software bugs on the core and cloud network infrastructure. * Periodic evening and weekend work with the ability to travel to our other data center locations as needed; Baltimore, Boston, Cleveland, Columbus, Indianapolis, Phoenix, and Memphis * Create and maintain network standards documentation for the Support and Service Delivery teams. * Utilize technical knowledge and professional discretion to make sound judgement calls when needed. Skills: * Ability to prioritize and be productive in a fast-paced environment * Ability to learn things quickly and run with them requiring minimal direction * Ability to think on your feet and overcome unexpected setbacks or issues * Strong attention to detail with good organizational capabilities * Comprehensive understanding of the principles of networking (Layers 2 and 3) * Experience with routing protocols including BGP, EIGRP, and OSPF * Familiarity with carrier level network protocols such MPLS, MPLS VPNs, VPLS, VXLAN, MC-LAG/MLAG, and EVPN * Experience with Layer 2 protocols including QinQ, STP/RSTP, and LACP * Experience with enterprise/carrier-class routers and switches (Cisco, Juniper) * Experience working with firewalls (Cisco, Juniper, Palo Alto) * CCNA or JNCIA or equivalent knowledge * Experience with VMWare and VMWare NSX is a plus * Experience with Linux/Unix operating systems is a plus * Experience with scripting languages such as Perl, Python, or SLAX is a plus * Experience with automation such as Ansible, Salt, Chef or Puppet is a plus Experience: * 3-5 years as a Network Administrator or Engineer operating in either a Cisco, Juniper, or Arista environment. * The ideal candidate would possess industry technical certifications from vendors like Cisco and Juniper (CCNA, CCENT, CCNP, JNCIA, JNCIS, JNCIP, etc.) BENEFITS TO WORKING FOR EXPEDIENT Expedient was awarded a Top Workplace for a fifth year in 2019. We make education and training available to our employees through a robust, employee-driven training and tuition reimbursement program. Additional benefits include generous paid time off, top-tier, affordable medical, dental, vision insurance, 401(k) retirement savings plan with a generous match and a paid day off to celebrate your birthday each year. Expedient is committed to providing its employees with an environment that promotes collaboration with both team and individual success. To apply, please submit your resume and a cover letter explaining your interest. If this isn't the job for you, perhaps you have a friend who would be a perfect fit. Please share the following link so they can view/apply for this or any of our other current job opportunities: Expedient is an equal opportunity employer, providing a safe, drug-free work environment. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Expedient Cleveland OH

Intern, Infrastructure

Jo-Ann Fabrics