Intern - Digital Strategy, Colb

Union First Market Bank Richmond , VA 23234

Posted 3 weeks ago

Union's Summer Diversity Internship Program is a professional development opportunity for local diverse students of color to gain practical work experience, helping students become better prepared to enter into the financial industry post-graduation. Students have the ability to build professional networks, and receive training and mentoring throughout the program.

Our summer internships will provide learning opportunities and work experience for students who are currently enrolled in an accredited college or university. Join us, and participate in meaningful work assignments and projects that are specific to career interests!

Position Description:

The Digital Strategy Intern will support key initiatives on the Digital Strategy team, focused mainly on enhancing our Consumer Online Banking platform (COLB). This individual will support testing needs, as well as needed project documentation for future phases. Individual will test the new platform against business requirements while tracking progress and defects. This individual will also develop business requirements for future phases of utilizing the platform. Additionally, this individual will have the opportunity to identify opportunities within the platform for customer experience improvements, revenue gains, and cost saves and put together a recommendation for future work.

Position Accountabilities:

  • Assist with end to end testing of the middleware change for Consumer Online Banking

  • Track system testing progress and defects, driving towards on-time completion

  • Assist in documentation of business requirements for roadmap work for Consumer Online Banking

  • Work with vendors to ensure the system solution satisfies the business requirements

  • Meet with decision makers, systems owners, and end users to document business, financial, and operations requirements and systems goals

  • Assist with design documentation (data flow diagrams, workflows) working across the organization for documenting integration points between systems

  • Perform troubleshooting role in triage mode in alignment with the Problem and Incident Troubleshooting process.

  • Provide bench strength to the Digital Strategy team through assistance with business as usual activity and projects that progress forward Union's digital strategy

  • Prepare final recommendation for how to leverage the new platform for customer experience improvements, revenue gains, and cost saves

Organizational Relationship:

This position will report to the Digital Product Manager Enterprise Utilities.

Requirements Position Qualifications

Education Requirements

  • Experience in the field of business administration, computer science, engineering, or management information systems or equivalent work experience, preferred

  • Must be at least 18 years old

  • Current enrollment in an accredited college or university is required, and Students must be undergraduates entering their junior or senior year or currently pursuing a graduate level degree

  • Must be available to work a 40 hour week, Monday through Friday, within Richmond, VA AND begin work during the week of 5/20

  • Must submit a resume and cover letter highlighting accomplishments, professional and academic goals, and expectations of this internship position

  • Submission of transcripts showing a G.P.A. of 3.0 or equivalent, and two professional or academic references

Knowledge & Skills

  • Excellent analytical and creative problem-solving skills

  • Excellent written and oral communication skills

  • Highly self-motivated and directed along with strong critical thinking skills

  • Ability to work in a team-oriented, collaborative and customer centric environment

THE DEADLINE TO APPLY ON LINE AND SUBMIT ALL REQUIRED DOCUMENTS IS FRIDAY, 4/12/2019.

We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace.

No relocation/housing provided

Local candidates strongly preferred Apply On-line Send This Job to a Friend


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Intern - Digital Strategy, Colb

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