Intern - Data Analyst Community Engagement

Austin Capital Metro Austin , TX 78719

Posted 1 month ago


  • Data Analyst Community Engagement

The Data Analyst

  • Community Engagement Intern reports directly to the Coordinator, Community Engagement

  • Special Projects and will also work directly with the Manager of Service Analysis, Strategic Planning & Development. This position is responsible for supporting technical database management, maintenance and data analysis for the Try Transit Program, a Transportation Demand Management (TDM) offering of Capital Metro. Assist in gathering data set, updating surveying tools and generating reports about program efficacy.


  • Perform database management functions tracking the efficacy of TDM programs.

  • Develop, review, and analyze existing survey tools.

  • Create, automate and generate database and management reports from farebox, Intelligent Transportation Systems (ITS) and other departmental and agency-wide databases.

  • Analyze data for accuracy and integrity. Determine where inaccuracies or exceptions require rejection and/or re-collection of data, and reschedule collections and/or corrective actions.

  • Perform data extraction and run scripts as needed.

  • Assist in developing and designing TDM program databases.

  • Evaluate program data and generate reports, graphs, forecasts, and trend analysis to assist in planning endeavors.

  • Provide administrative and technical support to the Community Engagement and Strategic Planning departments, as needed.

  • Review data collection/input procedures, identify validity issues, and recommend solutions to ensure integrity of data. Confer with persons originating, handling, entering or receiving data to identify problems and resolve issues and/or errors prior to advancing to specified departments.

  • Respond to requests for relevant planning or service data, as needed, for internal and customers, including user interviews, assessment of needs, and recommendation of solutions.

  • Support Capital Metropolitan Transportation Authority's Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action and reporting safety and security concerns.

  • Perform other duties as assigned.


  • Currently enrolled in a graduate degree program in Business Administration, Economics, Public Policy, Statistics, Urban Planning or related field.

  • Experience using statistical software package or database software, such as Excel, SAAS, SQL and/or SPSS for advanced statistical analysis.

  • Experience using word processing and presentation software.

  • Experience using email newsletter and event registration websites.


  • Self-starter, inquisitive, and able to work independently leveraging guidance as needed

  • Proficient knowledge of statistical processes.

  • Ability to interact efficiently and effectively with other team members or departments.

  • Ability to utilize database software at an advanced level.

  • Strong analytical, written and oral communication skills.

  • Ability to identify problems, propose solutions, and to coordinate a variety of projects.

  • Ability to interact efficiently and effectively with team members and other department personnel.


SALARY RANGE - 16.00 - 18.00 - HOURLY

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Intern - Data Analyst Community Engagement

Austin Capital Metro