At Ingersoll Rand we are passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brandsincluding Club Car, Ingersoll Rand, Thermo King, Trane, American Standard Heating & Air Conditioning and ARO - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit www.ingersollrand.com.
Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.
Trane is hiring an Account Engineer for our Intelligent Services Team in Maitland (Orlando)!!
What is Intelligent Services to Trane?
Building Intelligence. Building Results.
Intelligent Services are data-driven, technology-enabledservices that enhance building operations and management. Your building hasdata streaming through it that is ready to be deciphered and translated intousable information. At Trane, we speak the language buildings. IntelligentServices connect you and your building to our global team of professionaladvisors who understand how to strategically leverage systems data to makeoperational improvements that are aligned to the building's purposeand yourmission.
The IS Account Engineer is a critical role on our team that will enable us to fulfill the Intelligent Services agreements for the office. As an IS AE, you will:
Provide exceptional customer service to internal and external customers through performance and execution of BAS service agreements, BAS retrofit projects, intelligent service agreements and system service.
Develop strong customer relationships with building owners, work in coordination with the BAS service team leader or Intelligent Service Service Manager and direct sales team in developing system solutions.
Increase the BAS service agreements and pull through business from these agreements.
Fulfill contract obligations effectively, efficiently and within safety standards.
Maintain relationships with existing customers and develop new customer relationships
Performs warranty work to include attending warranty handoff meetings when needed, and visits warranty sites
Diagnose energy opportunities with customer's facilities and provide small energy projects that solve customer issues/opportunities
Responsible for acquisition of pull through work and assist in meeting or exceeding the BAS owner direct company goals
Collaborates with IS account manager often to develop account plans and sales performance.
Collaborate with IS energy engineer to document value added to the customer.
Partners closely with account managers and energy engineers.
Assist as needed with development of solutions working with all direct sales team members to include the intelligent service energy engineer and BAS service team leader or Intelligent Service ASM.
Perform remote site analysis via modem or web access as needed.
Install, program, and validate moderate complex DDC systems
Install simple to moderate complex BAS Retrofit projects and be responsible for time, scope and budget for all projects.
Responsible for completing and turning in all service reports, inspection sheets, and timesheets in a timely manner
Will plan forecasted work and schedule as needed with the customer service representatives
Will maintain correspondence with customer service representatives daily to include all customer site visits
Minimum of Associate's degree (A.A.) or equivalent from two-year college or technical school;
Four (4) to ten (10) years of related experience and/or training; or equivalent combination of education and experience.
Strong familiarity with the operation of Energy Management Systems, HVAC Controls Systems, HVAC Equipment/ Systems and/or Temperature Controls required
Mustpossess a valid driver's license for a minimum of 12 months, with no major orfrequent traffic violations including, but not limited to:
DUI in theprevious 5 years
Hit & Run,License Suspension, Reckless / Careless Driving or multiple smaller infractionsor preventable collisions in the previous 3 years.
We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.
If you share our passion for inspiring progressfor bringing about bold shifts in how people, economies and societies operatethen you belong with Ingersoll Rand. Progress begins with you.