Integrations Solutions Engineer

Domaintools Seattle , WA 98101

Posted 2 months ago

Join us to help our customers fight the bad actors! With threats to organizations growing and breach notices in the news every day, the security market is growing exponentially. DomainTools is looking for an experienced Integration Solutions Engineer to help our customers and prospects leverage DomainTools data to find threats on their network.

As an Integration Solutions Engineer, youll work directly with large Enterprise organizations in both a pre- and post-sales capacity to implement DomainTools solutions in their security products. Your expertise working with security products, SIEMs, SOARs, or TIPs will be essential for success, since most engagements will be with companies seeking to leverage DomainTools data in these platforms. Our product teams are constantly rolling out new integrations that extend proven concepts from existing SIEM, SOAR and TIP platforms, such as Splunk, QRadar, Elastic, Demisto, Anomali, MISP, and a host of emerging players in this dynamic market. Your mission will be to get up to speed on those technologies as fast as possible, and then build and execute implementation plans tailored to each platform.

Job Responsibilities

  • Work directly with large enterprise customers and prospects to integrate DomainTools integrations into a customers existing security tools.
  • Act as a key technical support resource for the DomainTools integration solutions, including troubleshooting new integrations, and planning workarounds or technical solutions for atypical customer environments.
  • Collaborate with the DomainTools product and engineering teams to define and test new features in our integrations.
  • Team with DomainTools Sales and Account Management team to showcase DomainTools value, set up POCs and work with prospects and customers on integration specifics.
  • Work closely with Account Managers to help existing DomainTools customers upgrade to new versions of integrations.
  • Be diligent in tracking implementations and documenting best practices and lessons learned. Contribute to documentation for both internal teams and an external audience.
  • Ensure excellent service and support for prospects and customers by creating long-term business relationships, create innovative solutions to push user adoption and maximize the value of our integrations.
  • Deliver technical product presentations and demonstrations including supporting marketing webinar and conference events.
  • Utilize Jira to track all pertinent information related to opportunities and accounts.
  • Occasional travel may be required in the future.


Key Applicant Qualifications

  • Experience with SIEM, SOAR and TIP platforms or other security tools
  • 3-5 years of current technical consulting experience to customers during product testing, evaluation, proof-of-concept and production deployments.
  • Working knowledge or recent experience with APIs, scripting languages, application development, databases, and analytical tools.
  • Basic knowledge and understanding of DNS
  • Experience communicating effectively with software engineers about a products technical capabilities.

Preferred Qualifications

  • Experience as an information security practitioner, with real-world experience in fighting cyber threats
  • Thorough understanding of DNS, TCP/IP, and networking
  • Experience with Palo Alto Networks products and services specifically Cortex and XSOAR
  • BA/BS in computer science, computer engineering, or mathematics or equivalent work experience


DomainTools is the leader in domain name, DNS and Internet OSINT-based cyber threat intelligence and cybercrime forensics products and data. With over 15 years of domain name, DNS and related cyber fingerprint data across the Internet, DomainTools helps companies assess security threat risks, profile attackers, investigate online fraud and crimes, and map cyber activity in order to stop attacks. Our customers include many Fortune 500 companies, including leaders in Internet technology, banking, consumer products, manufacturing and government.

We are located in Belltown (downtown Seattle) in a very cool office staffed with smart and energetic co-workers. We provide great benefits such as fully paid premiums on medical plans for employees, pet insurance, flexible PTO, and flexible scheduling to name a few.

DomainTools embraces diversity, equity, and inclusion to its fullest as an equal opportunity employer. We build our teams so creativity and innovation can flourish. We believe inclusivity and equity fosters innovation and growth; and we harness this mindset to drive a culture that serves our employees and our customers. We encourage people of all backgrounds, ages, perspectives, and skill sets to apply; and do not discriminate based on age, religion, color, national origin, gender, sexual orientation, gender identity, marital status, veteran status, disability, or any other characteristic protected by law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Solutions Engineer (Hris)


Posted 5 days ago

VIEW JOBS 11/24/2020 12:00:00 AM 2021-02-22T00:00 <p><strong>Title:</strong> Solutions Engineer (West Coast) </p><p><strong>Reports Into: </strong> Head of Professional Services</p><p><strong>Description: </strong>We’re looking for a Solutions Engineer to drive customer satisfaction ever higher by providing technical assistance and expertise, ensuring timely and effective delivery of services. This role has the ideal balance of both the technical and business aspects of pymetrics. You’ll focus on critical client-facing activities such as defining client workflows with Applicant Tracking System (ATS) and Human Capital Management (HCM) systems, delivering technical integrations, SSO set up, etc.</p> <p>This Solutions Engineer will work directly with Client Success, Sales, Product, and Engineering professionals to successfully implement the client's integration per agreement and specifications.</p> <p><strong>Location: </strong>U.S. West Coast Remote (West Coast - California or Washington) </p><p><strong><em>You must be ok working a flexible schedule (11 AM to 7 PM PST for example)</em></strong></p> <p><strong>What will you do?</strong></p><p><strong>PRE SALES</strong></p><ul> <li>Own the technology evaluation stage of the sales process with prospects of various technical levels. You’ll also be asked to answer technical evaluation questionnaires submitted by prospects.</li> <li>Work with the Product and Engineering teams to design solutions that leverage and maximize pymetrics' capabilities and product roadmap. Gain a deep understanding of a client's needs and their current and future workflow.</li> <li>Join sales meetings and lead the technical section of the presentation and Q&amp;A.</li> </ul><p><strong>POST SALES</strong></p><ul> <li>Own the success and project management of implementing the integration between pymetrics and our clients' Applicant Tracking Systems (ATS); This includes leading the solution design sessions, maintaining weekly check-ins with the client’s technical leads, and lead the UAT efforts.</li> <li>Creatively solve technical implementation issues. Troubleshoot technical issues that may arise from clients and liaise between the Client Success team and the Engineering team to find the best solution</li> <li>Develop strong customer relationships, representing pymetrics technical capabilities to clients.</li> <li>Configure Integrations using platform tools.</li> <li>Set up SSO and other integrations.</li> <li>Assist the Pymetrics helpdesk team: act as Tier 2 &amp; 3 support to resolve escalated tickets, stay on top of key metrics of the helpdesk related in client integrations.</li> </ul><p><strong>Requirements</strong></p><ul> <li>At a minimum, the ideal candidate will have 3+ years’ experience working with / configuring Workday, Taleo, SuccessFactors, and or Greenhouse recruiting functionality. </li> <li>You have consulting or experience working in the HRIS support capacity.</li> <li>Demonstrated proficiency with web service technologies, for example: (REST, JSON, SOAP, HTTP, SSL, PGP, SAML, etc.)</li> <li>Agile project management experience.</li> <li>Previous experience managing technical implementation projects</li> <li>You have strong project management and program management skills.</li> <li>You should have a solid understanding of technology in general and the ability to learn pymetrics technology without a significant learning curve. While there is training provided, the right Solutions Engineer will be a strong self-learner with intellectual curiosity and an ability to ask the right questions to move through the learning curve with speed.</li> <li>You should have a proven ability to manage multiple clients at once.</li> <li>Strong communication skills combined with a commitment and proven ability to succeed within a fast-paced technology organization. Strong overall interpersonal skills and a passion for work in the field with customer-facing responsibilities.</li> <li>You’ve demonstrated professionalism and dependability.</li> <li>You’re a self-starter, ability to work independently and get things done. </li> </ul><p><strong>Benefits</strong></p><ul> <li>Health care plan (medical, dental &amp; vision)</li> <li>Flexible paid time off</li> <li>Family leave (maternity, paternity)</li> <li>401k</li> <li>Commuter transportation benefits</li> <li>Fun, diverse, and intellectually eager coworkers</li> </ul> Pymetrics Seattle WA

Integrations Solutions Engineer